Service Options: In-store shopping
Hours
| Friday | 10AM–9PM |
| Saturday | 10AM–9PM |
| Sunday | 11AM–7PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
Address and Contact Information
Address: 117 W Colorado Blvd, Pasadena, CA 91105 Phone: (626) 356-7519 Website: https://www.tesla.com/
Photo Gallery
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Review Summary
Nik Rama
Very friendly staff and a nice store. It is just big enough to house their 3 car models, and getting to sit in them while talking to the staff is excellent. I am not sure …
Rose Mogavero
My husband, a Tesla owner now, is like a kid in a candy store in this place.
Chris Nguyen
As a small business owner I value customer service and Pablo did an amazing job!
Sevak Abedi
Very polite staff. Pablo helped us out and he was amazing. Good job.
Nik Rama
Very friendly staff and a nice store. It is just big enough to house their 3 car models, and getting to sit in them while talking to the staff is excellent. I am not sure if they have cars to test drive, but exploring the features themselves is nice. One staff member even connected with us when it organically came up that he was a singer! Ha. Thoroughly enjoyed this store and would visit again if I’m ever in town and still can’t afford a Tesla. 🙂
John H.
While the in-store Tesla experience was good, the experience post-purchase has been an absolute nightmare. Can’t get in touch with anybody through their automated system and you have to dial multiple times to finally get to someone.After we decided to make the purchase, the store called us saying they would be making a delivery even though we haven’t even decided on the delivery date yet. Was given many confusing and conflicting information. After numerous back and forth with the store and the delivery center, they finally delivered the Tesla at a time frame that we were available but it came with multiple issues and defect. Had to take time off work just to take the brand new car to the service center to fix up all the defect. Emailed our rep Caleb about all the issues we had to deal with since he had told us to contact him with any questions, and he didn’t even bother to respond back.While the Tesla M3 is an amazing car, the entire buying and delivery experience and customer service (or lack o) are absolute disaster.