Located In: Bayshore Mall
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Thursday | 11AM–6PM |
| Friday | 11AM–6PM |
| Saturday | 11AM–6PM |
| Sunday | Closed |
| Monday | 11AM–6PM |
| Tuesday | 11AM–6PM |
| Wednesday | Closed |
Address and Contact Information
Address: 3300 Broadway St #233, Eureka, CA 95501 Phone: (707) 572-4500 Website: https://www.t-mobile.com/store-locator/ca/eureka/bayshore-mall-3?y_source=1_ODgwMzA2Ny03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
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Review Summary
gilbert lares
Absolutely fantastic staff.
Annali Series
She was snarky and most likely has no idea what customer service means.
Kendall Morrison
I’m surprised so few people in the area use T-Mobile.
Cody Payne
I really appreciated Jeff today. I feel he makes this store1000 times better and I’m happy to be a t mobile customer
Dawn Robinson
This place is a joke. I am a sprint customer of 19 plus years and I was super excited to see the merger with T mobile so I could avoid an trip to Redding to get new phones, etc. with having a local store. WELL…….. I had recently contacted the T- mobile store to upgrade my phone. I spoke with 2 different employees ( NOT FRIENDLY) who both stated that they (t-mobile) didn’t have any phones in stock that worked with Sprint. (HUH?) They claimed while activating a sprint customer to the T-mobile network, they were having problems and that they couldn’t help me at all. I would have to call Sprint and order a phone myself. (again…HUH?) I express to the t-mobile employee that I was extremely confused as to why I could just purchase a t-mobile phone and have it activated because both carriers are now one. They gave me some long drawn out explanation that made NO sense, at all. Being frustrated i ended up calling another T-mobile store (in Redding) the employee there confirmed that the 2 persons I had spoke to in Eureka didn’t know what they were doing. Redding offered to assist me if I wanted to drive out. Ultimately, I called Sprint and bought a phone. My phone was here the next day along with a T-mobile sim card (the reason t-mobile couldn’t active a new phone for me, being I had sprint) , I called and had it activated within 30 mins, data transferred with NOT ONE PROBLEM! Beyond easy! Thanks T-mobile FOR NOTHING! DON’T DO BUSINESS HERE
Brownshuga Mo Smith
Great customer service