T-Mobile

  2.8 – 181 reviews   • Cell phone store

The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in San Jose can visit our store at 5194 Stevens Creek Blvd to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. This location offers repair services for Sprint Customers.

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Located In: Stevens Creek Central

Service Options:  In-store shopping

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Friday10AM–8PM
Saturday10AM–8PM
Sunday11AM–6PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM

Address and Contact Information

Address: 5194 Stevens Creek Blvd, San Jose, CA 95129
Phone: (408) 345-0300
Website: https://www.t-mobile.com/store-locator/ca/san-jose/stevens-creek-blvd-lawrence-expy?y_source=1_MTcwMTY4NzAtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Photo Gallery

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Review Summary

Preacher Forest
Excellent service at the Sprint store in San Jose.
Medy Sana
Rude manager!, I believe she said shes the store manager.
Synergy Idea
A male salesman gave Worst customer service.
MustangCelli G
This store is the best!! In Nov when I bought my new phone, it was recommended to put on a tempered glass screen protector. It just proved worth the money, and Cameron replaced it easily and quickly after it shattered. The staff here are knowledgeable and personal. Excellent COVID measures in place.
MaryAnne Ta
Great services! I am a new T-Mobile customer, I needed help with direct data transfer, and several questions about my new account. I received professional services from Gracie, Tyler, and Samuel M. who helped me the most. I appreciate Samuel M. taking time to go through the contract of the offer and explain what I need to do.
Dr. Anatoly Chlenov
This place sure looks nice but watch out, read the contract twice before you sign. Do not do what I did, sign thinking the contract without reading it, believing that it will reflect what the acting store manager told me. Rookie mistake. Will never go back to this store ever again, what a nightmare!
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