T-Mobile

  3.3 – 52 reviews   • Cell phone store

The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in San Jose can visit our store at 1566 Monterey Rd to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. Come visit us today and leave a Google review to let us know about your experience at the New T-Mobile!

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Located In: Sun Garden Shopping Center

Service Options:  In-store shopping

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Friday10AM–8PM
Saturday10AM–8PM
Sunday11AM–6PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM

Address and Contact Information

Address: 1566 Monterey Rd Ste 50, San Jose, CA 95110
Phone: (408) 717-4107
Website: https://www.t-mobile.com/store-locator/ca/san-jose/monterey-hwy-cottage-grove-ave?y_source=1_MTcwMTM3MDgtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Photo Gallery

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Review Summary

Lydia De La Cruz
I would recommend this location for anyone who wants great customer service.
Elycia Ruelas
The dmv is faster than this garbage place.
Chhun Tran
I received assistance immediately and there is ample parking outside.
Dante Otero
Worst customer service. Disrespectful and treating customers as if they don’t know anything. Ana you are great but your store manager sucks.he needs to learn how to treat customers better and with respect. We found the deal we wanted online, just need to wait til Monday.
Frank Mustain
The gentleman that was helping me Took care of My problem right away
Jacqlene S
I stopped by this location because I wanted to switch all my phone lines over from Verizon. I stood there for 15 minutes without getting acknowledged or helped, so I left. Not a good introduction to this company.
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