Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
Address and Contact Information
Address: 300 Davis St, San Leandro, CA 94577 Phone: (510) 564-2971 Website: https://www.t-mobile.com/store-locator/ca/san-leandro/davis-14th?y_source=1_MjA3MjAwNC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
Photo Gallery
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Review Summary
Kenneth J. O’Neal
The service at this location is above and beyond.
LeeChelle A
She remembers me every time I walk in, even if it been months or a year.
Tony Chan
A bunch of young kids working there who have No idea what customer service is!!
Imshi Adkins
Great service from Gaby today. She was very patient with me knowing that my phone blowup on me and it me very sad. I got a new phone and needed help understanding update that was needed. Chris was a great host to me on last Sunday.
Adrian P.Y. Blumberg
My 1st impression was, They have three doors, and two are locked, so for safety, they have created one single egress and ingress?Having to stop and get a plug and cord, I thought I would test their knowledge, pleasantness, and do a review which would have been an easy win for them if they had cared.I started by asking some questions that had obvious answers, then asking for some more technical issues. I am sad to report that not only did they not know their products, but they also seemed annoyed that I was there. There were four employees, and I was the only customer. They didn’t dig any deeper into my history or what my needs were. They did make attempts to obviously upscale me.After being made to feel that maybe I should not have decided to review this store, I tried whipped out my phone and started taking photos, asking their permissions to photograph for the Google Reviews that I do, thinking that they might take the hint and step up their game. I was wrong.I had been wondering what happened to the scrappy, T-Mobile that won so many JD Powers and Associates in the past. After this experience, I would say they feel entitled, that we need them, more than they need us, and I should either start looking for another carrier ASAP who cares, or that the state of cell service is so bad overall, that if any new carrier that actually cares started soon, they could dominate the industry just by ACTUALLY CARING ABOUT THEIR CUSTOMERS!
Anita Nguyen
Great customer service!!! English was my parent’s second language so they have a hard time speaking. We use to go to a different t mobile store but they always got frustrated with the language barrier. We decided to try a new located, even though it was further. Their employees are super nice and patient. We’ve been going here instead.