3.2 – 42 reviews • Cell phone store
The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in Hayward can visit our store at 24901 Santa Clara St to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. Come visit us today and leave a Google review to let us know about your experience at the New T-Mobile!
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Located In: Gateway Plaza
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
Address and Contact Information
Address:
24901 Santa Clara St Ste 5, Hayward, CA 94544
Phone: (510) 785-2376
Website: https://www.t-mobile.com/store-locator/ca/hayward/santa-clara-st-w-jackson-st?y_source=1_MTcwMTQ3NTItNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
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Review Summary
Giovinni Abarca
Great service and great deals.
Laiq Shah Kamawi
The store manager is extremely rude and unprofessional.
n. houston
I’m DEFINITELY switching phone service providers!
Karla Medina
Came here for a screen replacement, and ended up switching from at&t to T-Mobile, they explained all their amazing promos and convinced me and don’t regret at all! Excellent customer service
Gared Hansen
This is an authorized dealer and not an actual T-mobile store, even though you can’t tell by looking. They employ untrained kids, and have them work there by themselves. They have no idea how to order things for you under your account or make warranty replacements. They can’t do the promised transfer of data from an old phone to a new one that the commercials advertise. They just throw up their hands and say sorry. There no one there who knows how to do the job.Go to a real T-mobile store instead (the one at the southland mall is one)
Francisca Bonilla
I have been a Sprint costumer for 4 years but since T mobile took over and became the new owner I started having issues with this company. Iam ver unhappy and disappointed.I just visited this store and services is bad there staff are not very friendly and they ignore their costumers.Definitely, Iam will change companies as soon my contract is over.
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