Wireless provider offering cell phones, data plans, Internet devices & accessories.
Located In: Brea Mall
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Thursday | 11AM–7PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 12–6PM |
| Monday | 11AM–7PM |
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
Address and Contact Information
Address: 1065 Brea Mall 1110-B, Brea, CA 92821 Phone: (714) 672-0780 Website: https://www.t-mobile.com/store-locator/ca/brea/brea-mall?y_source=1_MjA3MDYzMC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
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Review Summary
Miguel Romero
Got my phone service here and it was smooth to setup
Ceasario Cruz
Ladies and gentlemen dont get a job that requires customer service experience.
Michael James Hansen
Then found out Michael at tmobile lied to me causing extra work.
Cat Gomez
I went in there on 1/13/2021 to get a new phone screen protector, because mine cracked the man helping me out was nice but the bald guy who was just standing there watching us was incredibly rude. Once the man who was giving me my new phone screen protector was done he asked me to turn off my phone so he could put it on for me but I said I was okay I would do because I don’t feel comfortable with anyone touching my phone considering there’s a virus going around and the bald man was like ‘we have to put it on’ and I said I was fine I could do it and he said they had to so I let the man do it and honestly it came out soo bad there’s air bubbles and pieces of fuzz stuck under it, I will not be coming here again, now I have to go get a new one since this one was not properly put on.
ILike Science
First time at this location and I was met with a lazy salesperson. As soon as he knew I was not going to make a purchase but just needed account help, he made sure to get rid of me fast. He was only interested in flirting with his female coworker so he made sure he could not help me. I have been to many other Tmobile stores in orange county and have received exceptional service. This store has some bad employees. I am more than happy to drive much further to get better service. Word of advice: stay away from this store if you aren’t there to buy anything.
hossein jafari
Super rude, from the store manager all the way to the sales person. I didn’t like and appreciate the way they Treated me, I’ve been with T-Mobile for over 10 years that means I give him so much money for poor service, horrible customer service in this T-Mobile in Brea mall. They have to hire new people and get Rid of the ones that have now.