Wireless provider offering cell phones, data plans, Internet devices & accessories.
Located In: University Center
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Thursday | 10AM–6PM |
| Friday | 10AM–6PM |
| Saturday | 10AM–6PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–6PM |
| Tuesday | 10AM–6PM |
| Wednesday | 10AM–6PM |
Address and Contact Information
Address: 4237 Campus Dr B158, Irvine, CA 92612 Phone: (949) 509-7413 Website: https://www.t-mobile.com/store-locator/ca/irvine/campus-bridge?y_source=1_MjU5NDgzMi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
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Review Summary
Nelly Ultreras
Great service at this location.
Terry Gross
With typical customer service being so bad…This was a great experience.
Terry Noej
His customer skills are amazing, really!
Terry Gross
Genesis, one of the agents at this T Mobile store was exceptional, thorough, explained all our options, great patience and helpful. With typical customer service being so bad…This was a great experience. When needed she involved her manager. Heidy, who was equally helpful and resolved an issue we had…All ended well and I needed to tell everyone how much we appreciated this experience.
Martin Isreb
I had a horrible Sprint experience. I went into this store on 4/2/21. I was treated above and beyond by a specific representative, Stephanie Noon. She took a bad situation and made my day. In addition to her dispute mediation skills, her interactions with customers should be a paragon for future training. Other reps were cool too.
Strix Akiba
Went in for a trade in promotion. Clearly said I didn’t want protection 360. Didn’t sign for it and nowhere on my receipt says it was added. 1.5 months later I get a bill for one month + a prorated month starting 3 days after my purchase. Coincidence? I think not. Thankfully Tmo’s account management is really straight forward and easy to read, it was obvious there was a change. Never had this problem with any of the other T-Mobile stores I’ve gone to. It’s a well stocked store with quick service but I’d recommend ordering online (or in app) for store pickup so you have full control and awareness of your account.