T-Mobile

  3.5 – 107 reviews  $$ • Cell phone store in Irvine, California

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Located In: Westpark Plaza

Service Options:  In-store shopping

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Thursday10AM–8PM
Friday10AM–8PM
Saturday10AM–7PM
Sunday11AM–6PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM

Address and Contact Information

Address: 3995 Alton Pkwy Ste B, Irvine, CA 92606
Phone: (949) 251-1576
Website: https://www.t-mobile.com/store-locator/ca/irvine/culver-alton?y_source=1_MjA3MjQyMi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D

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Review Summary

Varma Bhupatiraju
Never oversell stuff by anyone and very friendly and knowledgable staff.
Abdulahat Tahincioglu
Great place great service by Edwin..
Mehdi Samani
Don’t waist your time and money by this unprofessional agents.
Naman Zia Ebrahimi
I’ve been buying my phones from this store for almost 10-15 years now. They’ve always been very helpful. I called the store few days ago to see if they have the phone I want in the color I’m looking for. John took the time to answer all my questions. When I went to the store, he helped with my purchase and I was in and out in less than 20 minutes. I had few questions about the promotion afterwards, for which I called the office. John was patient with me and took the time to answer all my questions. This is exactly why I have chosen this store as my local T-Mobile store for the last 10-15 years!
Daniel Gums
WHOA! No fault of theirs except people live T-Mobile… BUT they could not see us at all. Over 1.5 hour wait and the guy said by appt is best.
Attracting Stalkers
Every negative review on here is about customer service. I also experienced horrible customer service during my most recent visit. I’ve already made a complaint. I find it interesting that I was treated much better when coming in to spend money. Once they’ve collected their commission from you, they’re finished with you. That mentality reflects poor training, leadership, and ethics. This store needs to be on that undercover boss show.
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