2.9 – 205 reviews • Cell phone store
The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in San Diego can visit our store at 3428 College Ave to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. This location offers repair services for Sprint Customers.
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Located In: Marketplace at the Grove Shopping Center
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
Address and Contact Information
Address:
3428 College Ave, San Diego, CA 92115
Phone: (619) 229-6788
Website: https://www.t-mobile.com/store-locator/ca/san-diego/college-ave-college-grove-dr?y_source=1_MTcwMTQ5MDAtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
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Review Summary
Yvonne L
Staff is friendly; management goes the extra mile to be helpful.
Ray Bollum
These people have no idea as to what customer service is.
Ross Fisher
Bye Sprint 3 year customer lost.
Ana galvan
Terrible experience 3months ago.I felt taken advantage of..Called customer care and they were useless.Just paid off one of my phones 1 more to go and on to a better company that cares about their loyal customers like my self (11yrs)
Claudia Fregoso
I came here a couple weeks ago and Chad (sorry if I got it wrong) helped me and my mom. I was there to buy her a new phone but unfortunately they did not have it in stock. I really appreciated Chad going above and beyond for us . He offered to have it shipped to our home but that wasn’t an option for us. He looked up other stores and even called about 3 stores for us to see if they had it in stock so they can hold it for us. Nobody seemed to have the phone we wanted but he still kept looking for us and managed to find one around the area that we live in! I am so appreciative towards him for taking the time to do that! He even managed to help me lower my phone bill and that’s always great ! I will be coming back to this T-mobile and referring friends here because of his great customer service and his attentiveness. Thank you Chad !
MrArnold8386
When your salesman can’t be bothered to look up the customers account in order to buy a phone. And couldn’t care less whether the customer buys the phone or not. Felt like I was just talking to a wall. Took my business to another location.
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