3.4 – 101 reviews • Cell phone store
The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in Alhambra can visit our store at 1127 S Fremont Ave to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. Come visit us today and leave a Google review to let us know about your experience at the New T-Mobile!
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
Address and Contact Information
Address:
1127 S Fremont Ave, Alhambra, CA 91803
Phone: (626) 576-1515
Website: https://www.t-mobile.com/store-locator/ca/alhambra/s-fremont-ave-w-mission-rd?y_source=1_MTcwMTUxNjAtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
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Review Summary
Ivan Munoz
Like the price for the service I get but I can see where people have had issues.
Janette Ngai
Sooo id give her a 0 for customer service.
Kathleen Montelongo
I highly recommend customers to go to this location for everything.
Teresa Duran
I came into this store and Angie Molina immediately greeted me. I was so lucky to get her, she was knowledgeable and made sure that I understood everything. I had a lot of questions. She was patient and I could tell she wasn’t just trying to make a sale. You can tell she truly cares about her customers and has strong work ethics. I walked out feeling like a made a friend, she made something that I typically DREAD enjoyable. My only complaint is that the system kept kicking her out. Sprint and T-Mobile should have their IT fix this.
Channel ONE LOVE w/ Pastor Omar A. Muhammad, Th.M
Today, I went to this T-Mobile for help In upgrading my Apple phone. I have been with Sprint for almost 18 years. But, now that T-Mobile has taken over Sprint, we can only go to certain former Sprint stores. We had no wait at all. A young lady served us. She was helpful and courteous. She gave us as much information as she could about what we can expect in the transition. We felt like our lives mattered to this employee. Her customer service was par excellent! If you are a crossing over to T-Mobile from Sprint you should check our my new best friend Ellie. She is a refreshing.
Dinora Castro
I unfortunately went in to this location to ask about my options after losing my iphone over the weekend. I came in with money to spent for a new phone if I needed too. But From the get-go I told Milton and the Jefree(I think he’s a supervisor) I told them I was technologically behind basically I don’t understand how iCloud, internal storage and other logistics work and I wanted to know what would happen to my photos..but they were very quick to give me one word answers and when I was just needing more clarification they seemed annoyed. Jeffrey even at one point made fun of me for telling them that I was just having a hard time understanding. Like seriously?? I am very disappointed in this store and their customer service. This is the closest one to my home but I will not be returning… horrible.
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