Wireless provider offering cell phones, data plans, Internet devices & accessories.
Located In: North Lake Square Shopping Center
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
Address and Contact Information
Address: 1271 N Lake Ave #22, Pasadena, CA 91104 Phone: (626) 797-1361 Website: https://www.t-mobile.com/store-locator/ca/pasadena/lake-washington?y_source=1_MjA3MDg5MS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
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Mobile Phones, Plans & Covers at a T-Mobile Store Near You
Lake & Washington. 1271 North Lake Avenue 22, Pasadena. 626-797-1361. Today’s Hours • 10am-8pm · Lake & Cordova. 173 South Lake Avenue, Pasadena.
Review Summary
Jess G
Good service, helpful staff.
Connor Caughlan
Many staff were in the back room super loud and disruptive.
Marcus dean
Get your iPhone here, accessory selection is awesome
Angela Louise Custodio
I came in today to get my phone upgraded. I’m not going to lie, it was a long wait. But! Even though I waited a really long time today, I can’t blame any of the workers at this T-Mobile. There were just so many customers lining up to be assisted, and initially, there were only two people working. It was insane. (It’s not the employees’ fault that they’re understaffed!)However, these two (Chris and Taylor) did a solid job helping each person that came in through that door.I commend Chris in particular! He was amazing. I rarely see a customer service person be so upbeat, polite and efficient the same way Chris was. He was like an Efficiency Snowstorm: helping people with their phones and questions here, greeting and apologizing for the long wait to people entering the store, entertaining the customers he was assisting (my dude’s got jokes), rushing to the backroom to get stock, remembering people’s names, and even empathizing with an old lady who got her phone stolen. He was pretty much consistently helping out four people at the same time. It was exhilarating watching him in action.He is quite possibly one of the best customer service persons I’ve ever met. 10/10 would recommend
Your Pursenality
Very clean, organized, the representatives greet you as soon as you walk in, their knowledge is excellent and their eagerness to help shows. Gigi was our representative and she went above and beyond to help us. TMobile staff answers any questions you may have and go through their answers thoroughly.
Margalit Obrucicova
Highly recommend!!! The employee that helped me was named Chris, and he was very helpful, professional, and friendly. I wanted to switch my phone carrier and he was very helpful throughout the whole process. He explained things efficiently and understandably. In under an hour, I was able to successfully switch carriers without any trouble in between. For anyone who wishes to go to this location, ask for Chris. Customer service was A1!