3.0 – 32 reviews • Cell phone store
The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in Arcadia can visit our store at 400 S Baldwin Ave to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. Come visit us today and leave a Google review to let us know about your experience at the New T-Mobile!
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Located In: Westfield Santa Anita
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Thursday | 11AM–7PM |
| Friday | 11AM–7PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–7PM |
| Monday | 11AM–7PM |
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
Address and Contact Information
Address:
400 S Baldwin Ave, Arcadia, CA 91007
Phone: (626) 447-5744
Website: https://www.t-mobile.com/store-locator/ca/arcadia/santa-anita-mall-3?y_source=1_MTcwMTM2MzQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
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Review Summary
yaritza diaz
Very helpful employees and very good customer service.
Luis Garcia
The rep Bobby solved my issues and got me the best deal on my new phone.
Hilda S
I will never do business with Sprint again.
Joey Sanchez
Prompt and friendly Associate greeted me and got what I needed fast and convenient
sean lin
We went to store in July 7, 2020 to sign up 5 line contract with them, they had a Iphone 11 promotion for 0 down payment, 0 monthly payment for 18 month. We took the promotion. They didn’t have the Iphone 11 128G we want, they were ordering for us and port our numbers to the new phone when they arrive. Meanwhile, they did port 1 lines to sprint because we need a phone. After few days, the store is closed due to Covid 19 and they are keeping telling me they have not received the new phones. On August 5, 2020, they are telling me that they can no longer offer me the promotion anymore because the promotion has been expired regardless the problem they have created. They even tell me to cancel the service. THIS IS UNETHICAL BUSINESS PRACTICES.
Hilda S
Can’t believe anything they say. Justin Y was the manager who helped me. He said I would get a rebate of $350 and I only received $200. But before I left the store he said that I would have to spend the rebate money on accessories! What’s the point. I bought all this stuff for my phone and they still owe me $150. They lied to me. I will never do business with Sprint again.
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