T-Mobile

  3.5 – 110 reviews   • Cell phone store

The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in Long Beach can visit our store at 245 Pine Ave to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. This location offers repair services for Sprint Customers.

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Located In: Pine Square

Service Options:  In-store shopping

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Thursday10AM–8PM
Friday10AM–8PM
Saturday10AM–8PM
Sunday11AM–6PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM

Address and Contact Information

Address: 245 Pine Ave Ste 180, Long Beach, CA 90802
Phone: (562) 624-5101
Website: https://www.t-mobile.com/store-locator/ca/long-beach/pine-ave-w-3rd-st?y_source=1_MTcwMTY0NzUtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

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Review Summary

Monez Bassard
Great service and prices
JH GN
All of my business and personal lines and internet are with sprint.
Stella Ursua
Not one apology from the sales rep or from the supposed manager of the store.
Adrian Millan
Angel was awesome he took care of me and walk out with more stuff than I needed but he hooked it . Best place to come for an upgrade
Blaine Jackson
I, Blaine Jackson went to the store on Pine Ave and Third in Long Beach on March 21. I went in looking to get a p360 replacement for my device. I have insurance on my phone. I was denied a replacement, because my purchase wasn’t attached to my account and the p360 tool couldn’t verify. After the Manager Yama verified that I had insurance on my account and I was still refused service without receipt. According to the c2 document, a receipt is not a requirement for p360 service.Per my training, my transaction was unsatisfactory and I would like to find out more about why that store operates differently than my own, and why the service my store provides to customers was not afforded to me. I had a very lack luster experience.Please reach out at your earliest convenience. Thank you.Sent from my iPhone
Valerie King
I went to this location for the first time yesterday, was recommended to me by Emily at the Pike location. I went just for a new cable, but remembered I had another issue with my incredible phone to resolve. With the great help of Jose & Marquez, it was resolved And, it was complicated, alittle scary . . . But they got it!!! I also was happily reunited there with my previous awesome tech, Tania, from the other store!!! YEAH ~ Sorry for so long a reply…. But I’m so happy with TMOBILE’s professional & friendly experts all around the these last couple months, changing my account totally into my name!!! Thank you ALL, be safe … God’s love & blessings ♈alerie King
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