3.1 – 151 reviews • Cell phone store
The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in Downey can visit our store at 8554 Firestone Blvd to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. This location offers repair services for Sprint Customers.
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Located In: Patton Shopping Center
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
Address and Contact Information
Address:
8554 Firestone Blvd Ste B, Downey, CA 90241
Phone: (562) 904-8186
Website: https://www.t-mobile.com/store-locator/ca/downey/firestone-blvd-patton-rd?y_source=1_MTcwMTM3NDYtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
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Review Summary
Jocelin Aguirre
Need new management that can control employees and tough situations like this!
Johnathan Mckinney
I have been a loyal Sprint Customer for 13 plus years, bad service and all.
patricia ruiz
I’ve had a very bad experience with the Downey Sprint store.
Ron Salazar
This location of T-Mobile is amazing. Some of the best customer service I have ever experienced. There’s a great team of new reps that work at this location, that helped me out with my issue. I can highly recommend this T-Mobile to anyone. Though it maybe small, it’s big on customer service!
Chuy Gutierrez
As usual the Sprint team provides exceptional customer service. Very friendly and welcoming. They always answer my questions and handle my concerns in the best manner possible. Carlos Esquer is my go to rep, he always does a phenomenal job, this man can do it all. The manager, Diane, is super awesome, and has always welcomed me. This is my go to SPRINT (NOW, T-MOBILE) SPOT!!! I will continue to go here to be served in the best way possible. Thank you guys!
Leilani Orozco
The team at this location went above and beyond to help me resolve my issue with activating my new phone that I ordered online- highly recommend this location compared to the location in the promenade.
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