T-Mobile

  4.1 – 61 reviews  $$ • Cell phone store in Beverly Hills, California

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Service Options:  In-store shopping

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Thursday10AM–8PM
Friday10AM–8PM
Saturday10AM–8PM
Sunday11AM–6PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM

Address and Contact Information

Address: 447 N Beverly Dr, Beverly Hills, CA 90210
Phone: (310) 274-1773
Website: https://www.t-mobile.com/store-locator/ca/beverly-hills/beverly-little-santa-monica?y_source=1_MjA3MjYwNS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D

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Review Summary

Shahab Akhavan
Nice place very friendly staff.
Ramona Sandoval
HELLOOOO – you get paid to service.
Telephs Foruse
They treat you like how you wish people would treat your grandma!!!
Erika Hernández
I went to swap my phones IPhone 8 & IPhone XS Max & the person who attended me did want to fix everything in the Sprint account but my Phone already had T-Mobile network so what she did was just messed up everything and couldn’t put the T-Mobile back in my phone after they were swapped & she didn’t telling me that. Disappointed but I appreciate her attempt of doing whatever she thought would work. She had to call Sprint in order to activate the line that was deactivated at the moment of swapping & updating phones. Now I have to go back to get T-Mobile network again since with Sprint I cannot be on a call & use data at the same time.
Michael Scola
AVOID this store!!! Actually avoid T-Mobile all together! I have had the worst customer experience dealing with this place. I gave them a whopping $514 deposit (cause it was the highest iPhone) and it’s now been 2 weeks since the transaction, tracking says my phone was delivered a week ago. Now no one is at the store!..it’s closed down! No explanation! No one at ANY of the corporate numbers has any answers. Zero communication. The experience was bad to start, ZOEY was the associate helping us and she messed up my husband’s phone order. She had to void the transaction, then didn’t know how to start a new one, she said to try another store.. WTH? Then after paying my deposit I was told 7-10 business days and that THEY would call me.. never called. After searching the tracking I see RICHARD signed for the phone. What kind of way is this to treat paying customers. Unprofessional! T-Mobile Beverly Hills FAIL!
Torp Kelley
Luis helped us and took his time to get helpful. I went to a previous store and didn’t receive customer service as great as I did here. Thank you Luis for putting the customer first.
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