3.8 – 90 reviews • Cell phone store
The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in El Paso can visit our store at 1831 N Zaragoza Rd to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. This location offers repair services for Sprint Customers.
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Located In: Zaragosa Crossing
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Saturday | 10AM–8PM |
| Sunday | 12–5PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
Address and Contact Information
Address:
1831 N Zaragoza Rd Ste 101, El Paso, TX 79936
Phone: (915) 921-6400
Website: https://www.t-mobile.com/store-locator/tx/el-paso/n-zaragoza-rd-saul-kleinfeld-dr?y_source=1_MTcwMTU2MDktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
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Review Summary
Kimberly Franco
I received the best service I’ve ever had.
John-Paul Facey
Bad service…brought my phone in and they gave me a 2 hour wait period.
Katina Curry
I had a great experience at this sprint store.
Raul Franco
The sprint store tech gave me an outstanding service and provided me with new info on care plans for my whole tech. He was very professional and knowledgeable of every aspect of my electronic device and was polite and efficient. Great man and great staff.
Wayland Chisolm
The service was great. They stayed after closing to get me transferred from Sprint and saved me $100 a month on lines and new phones for my family
grant young
Tried to order a phone here from online and pick it up here, store told me I needed to bring a copy of my utility bill but I couldn’t bring it because I was from out of state. Called representative to let them know. She did not return the pjone. I have still never received this phone and sprint is trying to charge me 1600 dollars for it. When I called customer service they got me on the line with store supervisor who called me a liar. Been getting run around for months now. Still trying to charge me. Most miserable customer experience of my life.
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