T-Mobile

  3.9 – 54 reviews   • Cell phone store

The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in El Paso can visit our store at 10501 Gateway Blvd W to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. Come visit us today and leave a Google review to let us know about your experience at the New T-Mobile!

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Service Options:  In-store shopping

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Saturday10AM–7PM
Sunday12–5PM
Monday10AM–7PM
Tuesday10AM–7PM
Wednesday10AM–7PM
Thursday10AM–7PM
Friday10AM–7PM

Address and Contact Information

Address: 10501 Gateway Blvd W #110, El Paso, TX 79925
Phone: (915) 599-1058
Website: https://www.t-mobile.com/store-locator/tx/el-paso/gateway-blvd-e-venado-dr?y_source=1_MTcwMTUzNTgtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

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Review Summary

Vivi La Vinci
Excellent, fast, and efficient service served here!
precurious 1
This place is dirty and customer service is poor.
Alex Medina
We got a new phone line/service quickly.
Alonzo Herrera
I am very impressed with the attentive customer Service that Jesse Dominguez Store Manager provided me. After being sent away from four different T-Mobile Stores around the east side of El Paso, and trying to get a new phone, I didn’t feel like the valued customer I should be due to my 21 years of loyalty to Sprint. Jesse was quick to apologize for my experiences with the other stores and continued to upgrade my plan with 2 new phones and genuine, sincere, professional customer service. Jesse is a valuable asset to T-Mobile and I am very appreciative of him taking care of my cell phone needs. Thank you very much Jesse!
Temo
Good customer service
marcus smith
Logan was amazing and very helpful. He went above and beyond to help me move my information to the new phone!!!
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