3.0 – 194 reviews • Cell phone store
The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in Austin can visit our store at 9901 N Capital Of Texas Hwy to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. This location offers repair services for Sprint Customers.
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Located In: Gateway Courtyard
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Saturday | 10AM–8PM |
| Sunday | 12–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
Address and Contact Information
Address:
9901 N Capital of Texas Hwy, Austin, TX 78759
Phone: (512) 338-3000
Website: https://www.t-mobile.com/store-locator/tx/austin/n-capital-of-texas-hwy-stonelake-blvd?y_source=1_MTcwMTM0NzAtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
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Review Summary
Brandon venable
Switching from Verizon to sprint was the best choice we could have made.
Tyler Wayne Millir
Rudest staff I’ve ever met, if I could give 0 stars I would!!!
George Harlan
These folks always need to work on their customer service.
Paul Shuler
Employees we interacted with were very helpful and knowledgeable. Crowded with customers, but had several employees helping, so wait to be helped was not long. The reason for 4 stars instead of 5 is because wish transactions were quicker and everything could be done in store.
Skyler Woods
The absolutely WORST T mobile I’m Austin!! I went in to just get some headphones. They made me wait almost 20 mins. There was only 2 customers with three workers. The worker with the the red hair was just leaning against the counter while his other co-workers were helping the other two customers. He could have helped me and I would have been in and out. That was poor customer service. I don’t care if you are a manager or supervisor you still help your team. And on top of that when I came in he was helping a lady at the counter already, but when it came to me he said someone will be with your shortly….. so why you couldn’t help me??
Kara Kost
they were all nice, my cell screen was fixed quickly and they did a great job explaining the promotions
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