4.1 – 103 reviews • Cell phone store
The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in Edinburg can visit our store at 2705 W University Dr to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. This location offers repair services for Sprint Customers.
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Saturday | 10AM–8PM |
| Sunday | 12–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
Address and Contact Information
Address:
2705 W University Dr, Edinburg, TX 78539
Phone: (956) 287-8555
Website: https://www.t-mobile.com/store-locator/tx/edinburg/w-university-dr-baltic-ave?y_source=1_MTcwMTUyMTUtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
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Review Summary
Javier Garcia
Great friendly service at this location.
Rakesh G
First thing first, The Manager needs to change her attitude towards a customer.
Jonathan Avila
Great place the staff is really helpful
Aliver Lozano
By far the best customer service I’ve ever received. You get greeted the moment you walk into the store and also checked in for quicker service. All the staff were busy with customers but the wait time was quick. Every single customer and staff had a smile on their face. This will be the only store I will visit from this point forward.
Amilcar Herrera-Amaya
Usually receive good service at this store but today was pretty awful. I arrived at the store and was greeted. A young man took my name and signed me in, he told me it would be about a 10min wait. Immediately the young man left (I overheard that he went to lunch) which is ok. A few minutes later a customer walked in and was assisted by another employee. It appears that I was skipped. Two employees were assisting one customer, two other employees were assisting a customer each. After being skipped and not being acknowledged for over half hour I just decided to walk out. It would have been nice to have one of two employees who were helping the one customer assist me. Just didn’t care for the lack of acknowledgement and the long wait today. Usually they offer pretty good service, just not for me today.
Gilbert Dougherty
Excellent service professional took good care of my needs. Highly recommend
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