T-Mobile

  3.8 – 203 reviews   • Cell phone store

The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in Waco can visit our store at 1107 N Valley Mills Dr to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. This location offers repair services for Sprint Customers.

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Service Options:  In-store shopping

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Saturday12–5PM
Sunday12–5PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM
Friday10AM–8PM

Address and Contact Information

Address: 1107 N Valley Mills Dr Bldg 1, Waco, TX 76710
Phone: (254) 751-7722
Website: https://www.t-mobile.com/store-locator/tx/waco/n-valley-mills-dr-lake-air-dr?y_source=1_MTcwMTYzNDUtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

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Review Summary

Brittney Weemes
They work quickly and always ensure the best customer service.
Antonia Silva
Staff doesn’t seem to be concerned with expediting service in a timely manner.
Dana Bruhn
Took care of my wife’s phone battery within 30 mins quick service!
Brittney Weemes
This store is always amazing. I drive 20 minutes to get here, compared to the other three stores much closer to me, because no other stores properly resolve my issues or questions. The staff at this store are always friendly and helpful. They work quickly and always ensure the best customer service. I’m never disappointed after leaving this location.
Kru Sensei
Jalana, Tamrah, and Sam are awesome, excellent, professional, and very talented at their jobs. I met them in this individual order, and I was instantly impressed! I strongly suggest that they get a raise, promotion, and recognition because I considered leaving Sprint/T-mobile but changed my mind all because of them.
Dondi Allison
Needed a repair for cracked screen. Every employee I encountered was friendly, knowledgeable and helpful. I was out of there within 30 minutes with a fully repaired phone.
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