3.5 – 106 reviews • Cell phone store
The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in Arlington can visit our store at 1301 N Collins St to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. Come visit us today and leave a Google review to let us know about your experience at the New T-Mobile!
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Located In: Six Flags Village
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Saturday | 10AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
Address and Contact Information
Address:
1301 N Collins St Ste 214, Arlington, TX 76011
Phone: (682) 558-8832
Website: https://www.t-mobile.com/store-locator/tx/arlington/n-collins-st-andrews-st?y_source=1_MTcwMTQ2NTktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
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Review Summary
Cris Chavez
One thing i enjoyed about my experience ar this store was the great service.
Arielle Brown
The staff at this store is super friendly and extremely helpful.
Sinclair Trey Guidry
This Place is the best in the North Arlington area!
Geoffrey O
Stood in line for 45 minutes without acknowledgement and there was only 1 customer and 2 employees. All employees were busy chatting while I’m waiting. Wouldn’t return to this location. I ended up leaving and going to a different location. I bought an iPhone pro max at a different location. Would never return here
Joshua Cox
Literally the worst customer service experience I have ever had. I don’t usually condone a 1 star rating but this has been well earned. This store is a franchise store and is owned by the same guy (Adrian) who owns the Eastchase sore and another store near the stadiums. I’ve now learned from various sources that it is never a good idea to visit franchise stores. Visit only corporate locations. My experience was such a mess that it exceeds the character limit and I had to attach the timeline via photo. Here is a copy of the timeline I put together to submit to another store manager, as their store would give me no way to place a complaint through them.
Sinclair Trey Guidry
This Place is the best in the North Arlington area! Called to inform the staff I was on my way to purchase the birthday gift I Needed.It was the last one left and they did a great job helping me get the best deal for my purchase.Was very friendly and Professional! Way to go training your employees on how to create a nice atmosphere. 5 stars all day! Oh yeah EMANUEL & IMELDA holds it down up there. Very good employees
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