T-Mobile

  3.8 – 198 reviews  $$ • Cell phone store

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Service Options:  In-store shopping

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Saturday10AM–9PM
Sunday12–6PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM
Friday10AM–9PM

Address and Contact Information

Address: 2501 W Airport Fwy #100, Irving, TX 75062
Phone: (972) 255-1430
Website: https://www.t-mobile.com/store-locator/tx/irving/183-story-2?y_source=1_MjA3MTc5NC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D

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Review Summary

Beerents Garage
Only negative thing about this place is the parking because of the construction.
Rick White
Price is good, service is sub standard!
Hector Sanchez
The sales representative Aaron Martinez, he gave me excellent customer service.
Maria Alfaro
Osman was blurry professional and a great guy! He took his time to ask us questions about our needs and gave us great recommendations this is what T-mobile is all about customers first! The location itself is always busy so make sure you know their is a wait time but be understanding because it’s a corporate store and they take their time to resolve our issues. Thanks osman for making our experience great!
Andres Montoya
The worst store I’ve ever been, After 16 years with T-mobile thanks to Osman Mussa (t-mobile expert) I’m going to another company ,, Jose Vallejo (store Manager) refused to talk to me and refused to give me his boss info. He send Osman to tell me call C/S for His boss info ,16 years with T-mobile went to the garbage thanks to those two people, if you go there to buy they treat you well since they earn commission, but if it is for problems they ignore you and they will not help you … thanks to those representatives of T-mobile, T-mobile won a full and descriptive complaint with the FCC
C. Jailene Valles
So today I went into T-Mobile got assisted by a girl name Nayeli and I do have to say this was the worst experience I have ever had. Are usually come into this one and get treated super well and have great customer service but unfortunately this time I didn’t. I feel like she needs to work on having better customer service and assisting a lot nicer and maybe a smile on my face…. Horrible!!!!!
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