Jackie Romanies
Hands down best experience in a phone service store!
Kristina Kieu
The only downside was that we had to wait an hour to get service.
Susie Ripaldi
We really appreciate it & the rest of Staff was so nice & helpful.
Amina Scott
Very new and very nice location. I went on a Sunday afternoon and was immediately greeted at the door by Joseph. There were plenty of staff around and the entire time I was there I noticed no one had to wait around to be assisted. Joseph stuck with me the whole time to help me get a new phone. He brought me cold bottled water and was very friendly. I was concerned about losing items as I made the switch to a new phone and he answered all my questions thoroughly and reassured me that my information would not be lost. He took the time to make sure my phone was all set up before I left the store. I really appreciate Joseph’s time, patience, and caring, and the conversation we had that day. He is awesome!
Jackie Romanies
Monique was so extremely helpful and kind! She answered all of my questions, got everything I needed handled, was positive and professional! Normally upgrading a phone is complicated, she made everything quick, easy, and answered all of my questions. Hands down best experience in a phone service store! The store itself is customer focused and beautiful and Monique went above and beyond to make sure everything I needed was taken care of! Thank you so much!
Lauren Tillman
I had such a positive experience at this store, that I just had to stop and write a review. This was actually my 2nd time coming to this particular location. Iliterally passed by several other T-Mobile stores along the way, because of the amazing customer service that I received from Angelica, during my last visit.I was extremely fortunate to be seen by her again today, so I know that it wasn’t just a fluke. Not only did she fully resolve my phone issue, but she also went above and beyond the call of duty, by making sure that I enjoyed my experience and that I was fully satisfied with the services rendered.She is extremely knowledgeable, genuinely kind and friendly, exceedingly patient, highly energetic, personable, and very courteous. It was so refreshing to actually feel respected and valued as a customer and not feel like I was just being sold or rushed out the door.I also got the opportunity to meet the store manger, Christian, and in speaking to him, I quickly realized how much pride he takes in running this store. He truly values each and every person that walks in the door, and not just as a potential client. He is amazing, and he really does a great job running the store and hires the right people…ones who match his positive energy and outstanding vision.The store itself is pristine, as far as cleanliness, and it’s very cool and modern, as well. I highly recommend this location to anyone and everyone!