Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Sunday | 12–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
Address and Contact Information
Address: 403 Cox Creek Pkwy, Florence, AL 35630 Phone: (256) 760-4192 Website: https://www.t-mobile.com/store-locator/al/florence/cox-creek-pkwy-mall-dr?y_source=1_MjA3MjQ1MC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
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Review Summary
Jake Armstrong
Just switched to T-Mobile from Verizon and service is great.
Charlie C
Great phone service for the price.
Autumn Davis
Thank you for helping all my family get cell phone on black Friday.
James Bullock
Megan was awesome in helping swap from Verizon. I was amazed at how easy and fast the process was. She is very good at what she does and extremely knowledgeable. I couldn’t be happier right now. I now have 5g service, and my phone bill is a third of what I was paying at Verizon. I wish I had of swapped sooner. Do not hesitate to go see Megan and swap to T Mobile in the shoals area. No service issues and I actually have service in petersville now where Verizon didn’t! Thanks again Megan!
Larry Dicus
Horrible customer service. Little manager is more worried about the mask sign on the door (no mask mandate in effect) then he cared about paying customers. He just lost 3 paying customers. I can easily go to Spectrum Mobile service. Wish I could give zero stars.
Brittany Carey
My husband and i came in to upgrade his phone. Bill was amazing! He answered all of our questions, we didn’t feel pressured into buying anything that we didn’t need. He gave us the information on all the phone’s we were looking at. We were there for almost 1.5 hours and didn’t once feel like he was annoyed or impatient with us!