T-Mobile

  4.7 – 244 reviews   • Cell phone store

The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in New Hartford can visit our store at 8471 Seneca Tpke to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. Come visit us today and leave a Google review to let us know about your experience at the New T-Mobile!

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Service Options:  In-store shopping

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM
Friday10AM–8PM
Saturday10AM–8PM
Sunday11AM–6PM
Monday10AM–8PM

Address and Contact Information

Address: 8471 Seneca Turnpike, New Hartford, NY 13413
Phone: (315) 580-3054
Website: https://www.t-mobile.com/store-locator/ny/new-hartford/seneca-tpke-sangertown-sq?y_source=1_MTcwMTM3MjYtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

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Review Summary

Yvette Flores
Let me share what a great experience with the Service reps at this location.
kyle lape
Hands down the fastest and best service I have ever experienced.
Scott Miller
She did a fantastic job setting my mother up with a new cell phone and plan.
Nick Carparelli
Chris was exceptional. He’s very knowledgeable, thorough and above all, patient. He made the switch to T-Mobile for my phone and mobile internet painless. I highly recommend Chris and T-Mobile to anyone looking to switch from their present network provider.
Mary Wightman
Chris is AWESOME!!! So patient with me, did an awesome job. Very helpful, over the top customer service. Made me feel comfortable about upgrading when I was very nervous. Recommend this location and Chris for anyone looking at phones! Exceptional experience!
Rebecca Dawley
I just want to say, I can’t thank the gentlemen at the sprint store enough. Mat and Terrance went above and beyond to set up my new phone, we were there many hours and they were beyond helpful and patient. This store is on Seneca turnpike, highly recommend.
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