3.9 – 86 reviews • Cell phone store
The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in Poughkeepsie can visit our store at 1955 South Rd to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. Come visit us today and leave a Google review to let us know about your experience at the New T-Mobile!
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Located In: South Road Square
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–8PM |
Address and Contact Information
Address:
1955 South Rd Ste 8, Poughkeepsie, NY 12601
Phone: (845) 867-2845
Website: https://www.t-mobile.com/store-locator/ny/poughkeepsie/south-rd-susan-ln?y_source=1_MTcwMTQ0OTAtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Photo Gallery
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Review Summary
Rich Alswanger
Great Place to shop, Friendly Staff…Good People
Richard Serralta
Got a new phone good service
Gail Schaller
Best customer service EVER at any Sprint store thus far!!!!!
Derek Wilson
Greetings EveryoneWas really pleased to hear that people had greatcustomer service at this store I suppose everyone has different experiences and I respect that however must share my 2!First went here with my dad who is a veteran and ladies attitude was just awful but we kept it moving thinking she may have had a bad day as we all do I know I have had plenty during these times !Then went today and explained to them that people thought something was wrong with me as I had been ill and phone was going to voice mail, she insisted it was a billing issue I told her it was not but asked her if she could call customer service while there to see if I can just handle the billing issue or problem with my phone and resolve it, she told me she could not call customer service! I asked her what do they do then !I then went to the Galleria mall guy there took my phone sorted problem out and it was not a billing issue! I Honestly recommend Galleria or Store near Stop N Shop Dutchess Turnpike or if you wanna take a ride Newburgh are all the absolute best in my experience and their customer teams are just outstanding ! The Dutchess turnpike store has even called me to make sure I wasn’t having anymore problems times I’ve gone there!
Brittany Corcoran
Alan, Matthew and another gentleman. Absolutely went above and beyond to help my fiancé and I get transferred over from ATT and it took forever for everything to work with our 6 lines. The patience and compassion that they all showed us during such a rough time in life during a pandemic in itself is hard but just in general being such decent people. Really really amazing. So far the service has been great! The crew stayed 2 hours after they closed just to ensure that we were taken care of, we really can not thank them enough for taking such great care of us! 1000/10 recommended
georges cesar
Excellent service this morning by staff efficient happy and eager to help I’m glad I went in Thereit made my day. Just made my day a little bit easier!!
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