Wireless provider offering cell phones, data plans, Internet devices & accessories.
Service Options: In-store shopping · In-store pickup
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–8PM |
Address and Contact Information
Address: 125 Dolson Ave, Middletown, NY 10940 Phone: (845) 843-6387 Website: https://www.t-mobile.com/store-locator/ny/middletown/dolson-ave-republic-plz-2?cmpid=WTR_SE_YXT_U98MLWB9027148&y_source=1_MTgzNzgwMzktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Photo Gallery
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Review Summary
LJ Marquez
Extremely helpful staff!
Christopher Headley
The Sprint team is always friendly, knowledgable and willing to help.
Caitlin O’Fallon
Very great customer service!
Ewa Skading-Bednarska
2 weeks ago I was here with my husband. We were taking a new plan and I bought new phones. We were attended by Santiago. He was very kind and helpful. We recommend this store.
Douglas Cuce
Awesome place. Great staff. Make sure to ask for Kris. Great guy very knowledgeable. He helped me and my wife pick out a new phone for her. Kris is the man.
Charles Hansford
I have to say the worst service ever. My mother bought the new iPhone 12 pro max from the T mobile store front. They had to ship the phone because it wasn’t in stock yet. Once I received the phone I found out they had ordered the wrong phone, now I didn’t see it as a issue because I figured I’d just ask them to swap it out no problem right?? Well when we went back to the store to ask them to swap the phone because of the misunderstanding, they stated they could do it, but it would be a 75 dollar restocking fee. Now the only reason we had the wrong phone was because they misunderstood my mother and ordered the regular 12. So I decided to call the company customer service to find out what I could do since the manager wasn’t working with us, the customer service rep was great and stated because the phone was shipped she could return the phone no restocking fee and ship the new device for no extra charge. She also stated that the store front had the option to return the phone and waive the 75 dollar fee, however the store managers mind was set and there was no chance for him to change his opinion on the matter. The store manager made this harder than it should of been and lost good business.UPDATEONE month after this review the company or store finally reviewed this complaint. Asking to give them another chance when the damage is already done. That’s not enough to fix this situation nor would you except my request if I where to make a mistake. Its issue like this that cause problems for hard working people and you want me to brush in under the rug waste my time to come back to your store so you can continue to disappoint? I’m good, your company fixed the issue your store created, and had lack of interest in helping with!! Must of waited 30 days because the you wanted to make sure you didn’t have to help.