T-Mobile

  4.4 – 176 reviews   • Cell phone store

The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in Middletown can visit our store at 469 Route 211 East, Middletown, NY 10940 to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. Come visit us today and leave a Google review to let us know about your experience at the New T-Mobile!

Service Options:  In-store shopping · Curbside pickup

Health and Safety:  Staff wear masks · Staff get temperature checks · Staff required to disinfect surfaces between visits · 

Hours

Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM
Friday10AM–8PM
Saturday10AM–8PM
Sunday10AM–7PM
Monday10AM–8PM

Address and Contact Information

Address: 469 NY-211 E, Middletown, NY 10940
Phone: (845) 673-5340
Website: https://www.t-mobile.com/store-locator/ny/middletown/route-211-hillcrest-dr?y_source=1_MTcwMTYxMzgtNzE1LWxvY2F0aW9uLndlYnNpdGU=

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Review Summary

Sarah S
Upgraded my SIM quickly, were very informative, and personable.
Kim Hufcut
Hands down the BEST experience I’ve had at a cell phone store.
RUsS DOG
Service does not work!!!
Katharine Gonzalez
Needed to troubleshoot transferring my phone over to another carrier from Sprint and Marvin and AC provided outstanding customer service. They could have told me to call the other company, but they went beyond and helped me troubleshoot the problem. Thanks for liking your jobs and doing it well.
Natalie Garcia
My experience here was wonderful. Both Cody and Marvin were a great help to my situation. Came in for an upgrade and received everything I needed to complete my purchase. Both were friendly, well-mannered, and an absolute pleasure to be around. Great experience, answered all of my questions. Definitely would come back in the future! Thank you both!
Adam Simpson
Cody was great made it a quick and easy to switch from AT&T! And nick was amazing at explains the pricing and plans!
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