Wireless provider offering cell phones, data plans, Internet devices & accessories.
Located In: Forest Avenue Shoppers Town
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–8PM |
Address and Contact Information
Address: 34 Barrett Ave, Staten Island, NY 10302 Phone: (718) 448-5870 Website: https://www.t-mobile.com/store-locator/ny/staten-island/forest-ave-barrett?y_source=1_MjA3MjIxMS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
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Review Summary
Anthony Buckwitz
One of the best T-mobile stores I’ve been to quality staff!
Rocco Sen
I bought a new Iphone from T-Mobile and paid the full price for it.
Mr. A
Friendly employees sms good customer service
Victor Olaore Omoshehin
I got the most terrible experience visiting this store today. My friends told me T-Mobile is good, but my first time visiting this store, its a terrible experience.The staff needed to be trained and given orientation on effective service delivery using customer’s centered approach. The guy that attended to me will not speak to know one on the phone and wouldn’t even speak to their office customer care representative. If he doesn’t like his job, he should quite and get a life!I will never refer no one to T-Mobile, I care less about their network or publicity. I have never rated anyone poorly and hardly give negative comment on my reviews, but this, there is no excuse. If there is anything less than one star, I will rate them.Their customer care called their office, even when I was struggling to get their address and code, they are very uncopporative and unsupported. My kinds are few in their neighborhood so, I wouldn’t blame their actions and negative attitudes.I will switch back to my previous network in few days, I care less about anything T-Mobile just for this first time negative attitude!
Antoinnette Donegan
There was a bit of a wait, but the when it was my turn representative was very helpful and courteous.
Ask Nathaniel
I have to give five stars to this store and it’s incredibly clean location. I’ve been with sprint for almost 20 years and he just changed over to T-Mobile. I purchased a new iPhone 12 Pro Max with 512 gigs and I was trying to transfer the information by myself and I was very unsuccessful with it. I was so fed up I was going to leave this company being that I purchased a phone from Apple and it had a week waiting list just to transfer the information So, I went into the store and from the time I walked in it was nothing but a success.”Jada” The customer service representative was literally wiping down the shelves in the store keeping things clean stuff what she was doing and helped me. She was very professional I & very attentive, I was so impressed with her work ethics I decided on really talking to the district manager for them to understand how important it is to have this woman working in the store because if it wasn’t for her I probably would’ve took back the phone and left T-Mobile and switched over to AT&T.She is A great example of professionalism and Customer Care at its finest,She took care of my phone and I had my wife come back just to see her and she took care of her as well and just as I told my wife she was very impressed with her professionalism. Very incredibly clean store with a very professional staff nobody in the store does not attend to the customers. I’m super impressed and I’m glad to be with this sprint to T-Mobile switch.