Our Suddenlink store located in Nacogdoches, TX provides high-speed Internet, Altice Mobile, cell phones and accessories, digital cable television and home phone services to residential and business customers. Come into one of our new experience centers today for all of your internet, mobile and digital entertainment needs and receive our white glove customer service.
Hours
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM–6PM |
| Tuesday | 9AM–6PM |
| Wednesday | 9AM–6PM |
| Thursday | 9AM–6PM |
| Friday | 9AM–6PM |
Address and Contact Information
Address: 409 N Fredonia St, Nacogdoches, TX 75961 Phone: (844) 874-7558 Website: https://www.suddenlink.com/stores/tx/nacogdoches/409-n.-fredonia-st..html
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Review Summary
David Work
Very helpful people in the store. Unfortunately phone support is hit or miss.
Kawaii Satan
Sending a service guy to check our internet.
Sean Daniel
For the second time in half a year my price has been hiked.
Juwuan Smith
You have A 1/750,000 chance of getting a representative who knows what they’re talking about over the phone. In person, it was okay, I’d give them 3 stars. My issue is being transferred when they don’t feel like dealing with you anymore or referring you somewhere else just to be told, this department doesn’t handle that, I can transfer you! If you have an issue, its more likely for you to figure it out yourself before anything gets sorted. My last on the phone experience, I won the lottery because my issues were sorted. Expect competency less than 1% of the time. I’m not out to get these guys, but customer service has taken a sharp decline.
Yonnie Derr
Have been without internet and cable phone for 2 weeks. Told them the cables were lying on the side of the road following the winter storm. Took them 2 weeks to get a technician out that couldn’t do anything. Have to wait another 2 days and hopefully this will get resolved.Update. Day 19 and still no internet. Suddenlink is giving me the run around. Wish there was another cable company i could switch to. Can I do a negative star rating please?
Nerd Hero961
They have always helped me.. Very nice.. Service drivers can be late sometimes, but it’s okay..