4.1 – 969 reviews $$ • Coffee shop
Starbucks serves signature roasted coffee, premium teas and fresh food. Enjoy quality service and free Wi-Fi at a Starbucks store near you. Coffee is at our heart—in our drinks, our food, our selection of Starbucks Reserve® whole bean coffee, our stores and new ways we bring the Starbucks experience to you. Handcrafted Beverages: fresh-brewed coffee, hot and iced espresso beverages, lattes, iced coffee, nitro cold brew, Frappuccino® blended beverages, Starbucks Refreshers® beverages, and Teavana® teas. Fresh Food: Baked pastries, breakfast and lunch sandwiches, salads, grain bowls, oatmeal, yogurt parfaits, fruit cups and more. Use the Starbucks® app to place a mobile pickup order or choose curbside pickup at select stores.
Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.
Service Options: Takeout · Delivery
Hours
Saturday | 4:30AM–10PM |
Sunday | 5:30AM–10PM |
Monday | 5AM–10PM |
Tuesday | 5AM–10PM |
Wednesday | 5AM–10PM |
Thursday | 5AM–10PM |
Friday | 5AM–10PM |
Address and Contact Information
Address:
3138 I-30, Greenville, TX 75402
Phone: (903) 455-5167
Website: https://www.starbucks.com/store-locator/store/6732/
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Review Summary
Daniel Pasarić
Very nice atmosphere and enjoyed the vibe of coffee with soothing music
Dragi Popovski
Nice location, friendly staff, good service.
Ryan Adams
Waited over 30 mins for drinks in the drive thru.
Clover Block
I go to Starbucks frequently, probably too frequently for a $6 glass of flavored milk, but either way and I still keep coming back, but after visiting this location, that I think needs to change. I have been to this location several times and every time they are a failure. Either they are out of something or they get the order wrong or you are standing there for your mobile order and none of the 5-8 people behind the counter are acknowledging your existence or they have long drive through lines. They literally seem to be doing everything in their power to detract customers. While they NOW have a mobile pick up area close to the register where someone should help you faster, it still failed. I walked in gave the person working the mobile area my name, she said it and looks for the drink and I guess it wasn’t there and just start calling out other names for 2 minutes. She said nothing to me like “it will be right up” or “I don’t see it here, let me look”. It was like I became invisible. It was so strange. So I moved over to the order line and asked the guy there where my drink was. It was still being made even thought it was 10min past the latest time they said it would be ready. Then when it was done she put it with the drinks that where order in the store, where it stat for at least 5 more minute and I had to say “where is it” and he found I there. This place is so messed up and not managed well. The store manager that calls herself “queen bee” according to their instore bulletin board, needs to do so much better then she is currently doing. But I think I also found out one of the problems on the customer service side. They are being led by a District Manager named Dawn that doesn’t care about customer experiences either. I called her over two weeks ago, the day this all happed, and she never called back. So if she is not calling customer back, I can only imagine how she coaches and training her mangers to provide even the basics in customer service. For the price we pay for Starbucks products, not only should things taste good but customers that are of sound mind and not being crazy people and just looking for standard customer service should be getting it and the fact that a District Manger doesn’t call back says a lot about how they lack respect for their customers.
Nate Wiebe
As far as Starbucks goes this one is good. Have not been inside, only through the drive through, but the service is wonderful. I’m saving my fifth star because as with every Starbucks, the coffee is overpriced. I’d rather spend the same amount at a local coffee shop that has infinitely better quality. All that to say, you know what you’re getting when you go to Starbucks, and the service at this location has always been good.
Judd O’Bannon
I do everything I can to avoid chains, in Greenville you don’t really have that luxury. However this Starbucks is a gem and the staff and management do customer service better than just about any coffee shop I’ve ever been to, and equal the best. Even being busier than I see just about any other business in town they’re still able to give the customer service that I expect and rarely happen to see. Thank you all for being so incredibly awesome!
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