4.5 – 463 reviews • Sporting goods store
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Sports Basement specializes in discounted apparel, shoes and gear for running, walking, hiking, swimming, cycling, camping, skiing, snowboarding, travel, yoga, triathlon, baseball, softball, soccer, tennis and custom team uniforms. We cater to the needs of adults, kids, and adults who wish they were still kids. Our experienced staffers are always ready to help you select the right gear for your needs or just chat about your next adventure. We carry apparel, shoes and gear from Asics, Adidas, Burton, Brooks, Cannondale, New Balance, Nike, Patagonia, Saucony, Speedo, The North Face, and many other brands. We also have a HUGE selection of snow rentals, bike rentals, camp rentals, wetsuit rentals and tennis rentals!
Located In: Pruneyard Shopping Center
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Temperature check required · Staff wear masks · Staff get temperature checks · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Friday | 11AM–7PM |
| Saturday | 9AM–5PM |
| Sunday | 9AM–5PM |
| Monday | 11AM–7PM |
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
| Thursday | 11AM–7PM |
Address and Contact Information
Address:
1875 S Bascom Ave Suite 240, Campbell, CA 95008
Phone: (408) 899-5783
Website: http://www.sportsbasement.com/
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Review Summary
Mike Kim
Excellent service and good price make this my choice of place to shop.
Gary McSweeney
HUGE selection, friendly staff, and good prices – can’t beat it!
Didi Duffy
Worst customer service I have ever had and I work in the customer service field.
Chelsea J
My husband and I are from the East coast and had never shopped at a Sports Basement previously. Upon entering the store, an employee at the entrance asked what we were shopping for. We informed her we were interested in purchasing wetsuits, and she said she would send a team member to assist us in that department immediately. Within 5 minutes of browsing through the wetsuits, Brian (Sports Basement Manager) came over and helped answer some questions we had regarding which type of wetsuit would be best for surfing. We started talking about surfing spots on the coast which led to Brian giving us travel tips on cool spots for hiking/camping/surfing etc. in the Bay Area. Honestly was hands down the best customer service I have ever experienced at a retail store. 100% recommend shopping here for all your outdoor equipment needs. We will definitely be back!!!
C. B.
When a gear broke on one of my bikes, and a tube collapsed on another, a friend recommended Sports Basement in Campbell. I only moved to the US 3 years ago and had never heard of the store, and as I’m no fan of large sports stores, nearly drove away when I saw how big this place is! But as I didn’t have time to go elsewhere, I decided to take the plunge – and am I glad I did! I was met by Avery at the entrance, who’s huge smile was visible despite his COVID mask. Avery sweetly got someone to help me walk the bikes to the back. Mike in the repair shop said he needed to keep the bike with the broken gear, but offered to repair the tyre from the other bike, right there and then. Josef who worked on the tyre, took time to explain why the valve had ripped and proposed good options to the tube I had before. The entire team was friendly, professional and incredibly pleasant. The next day Jimmy called to let me know my gear was fixed. Turns out he had also cleaned my disc brakes (at no extra charge) because they were rubbing and a mess. How cool is that! Great store, great team and great employees – I’m now a loyal Sports Basement customer! 🙂
Mina Thai
They didn’t have much employee on the sales floor to assist with sizing. However, once you’re able to find someone, they’re friendly and helpful.Besides the lack of floor staffs, they didn’t have inventory. Whatever you see on the sales floor, it’s all they have; or so I was told by the staff. Thankfully they do provide free shipping if you order in store.
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