The Best Cable TV + Internet + Voice Services. Get the Spectrum Triple Play today. With 125+ channels, the fastest internet speeds and unlimited nationwide calling. Plus NO CONTRACTS. Are you a Small Business? Spectrum Business is the best for your business. Get Business Internet & WiFi, Phone and HD TV today. Call (866) 826-2809
Hours
| Saturday | 10AM–6PM |
| Sunday | 12–5PM |
| Monday | 10AM–6PM |
| Tuesday | 10AM–6PM |
| Wednesday | 10AM–6PM |
| Thursday | 10AM–6PM |
| Friday | 10AM–6PM |
Address and Contact Information
Address: 700 Alma Dr #101-103, Plano, TX 75075 Phone: (866) 874-2389 Website: https://www.spectrum.com/locations/tx/plano/700-alma-dr
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Review Summary
Gary Stewart
Okay the staff are friendly, helpful and we upgraded our service.
Elizabeth Salvador
Was a great experience with costumer services in this location
Randy Duncan
They send you ads then give excuses about lied about prices.
Niranjanaben Modi
Spectrum has sunk to new lows, they are now double billing people for the same service and at this location on 5/19/21 a representative said he had fixed the issue, but when asked for a confirmation number for the cancellation, he said they did not provide any. Later found out that no cancellation had been done and telephone customer service asked me to go in to the physical store again to resolve their issue of 2 accounts being billed at the same time for 1 service at 1 location. It is criminal that Spectrum now tries to bill as many people as possible for 1 service – is this their new way of making up for lost customers???
Tuan Nguyen
Love this place, my problem was solved very fast. Thank you Mr. Devon, he’s very nice and helpful, the lady in front of the check in table also very nice.
Anthony Carlton (AnCarIBT3)
The initial greeting wasn’t costumer friendly, but the sales person that assisted me was and also offer information concerning a cheaper cellphone option that would save me $150 a year.In today’s society, costumer service will make it break any company that offers service and/or products to the public.I try not to make a judgement based on one person’s attitude, maybe they were having a bad day. Costumer Service training should be a priority whenever employment is offered to those dealing with the public!