The Best Cable TV + Internet + Voice Services. Get the Spectrum Triple Play today. With 125+ channels, the fastest internet speeds and unlimited nationwide calling. Plus NO CONTRACTS. Are you a Small Business? Spectrum Business is the best for your business. Get Business Internet & WiFi, Phone and HD TV today. Call (855) 255-0737
Hours
| Saturday | 10AM–6PM |
| Sunday | 12–5PM |
| Monday | 10AM–6PM |
| Tuesday | 10AM–6PM |
| Wednesday | 10AM–6PM |
| Thursday | 10AM–6PM |
| Friday | 10AM–6PM |
Address and Contact Information
Address: 3620 W University Dr Suite 100, McKinney, TX 75071 Phone: (888) 406-7063 Website: https://www.spectrum.com/locations/tx/mckinney/3620-w-university-dr
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Review Summary
Steve Wingader
Also, at this location there’s no wait like some of the other locations.
Kash Qureshi
Other service providers couldnt come close.
Jason Fegraeus
D. Hernandez was particularly helpful in getting my family all set up.
Paul “Always7” Always7
I don’t like Spectrum overall because of their unreliable services and sometimes unhelpful service team.But the employees in this branch are doing it right. Fast, helpful, and to the point. I had some hardware to return and STEPHEN made my experience really pleasant. I was in and out in just under a minute. He took good care of me. If I ever require their service, I’ll be coming to this branch and looking for their help.STEPHEN is who inspired me to give this 5 – star rating. Have a good one Stephen!
Michelle Seely
ATTENTION PLEASE***** LOCAL MANAGEMENT (MCKINNEY, TX) AND ALL TOP BRASS FOR SPECTRUM NATONWIDE!!IT IS VERY IMPORTANT THAT YOU RECOGNIZE THE EXCEPTIONAL EXPERIENCE I HAD TODAY AT YOUR STORE IN MCKINNEY!MR. DAVID HERNANDEZ WENT ABOVE AND BEYOND TO HELP ME FIX MY SEEMINGLY IMPOSSIBLE TASK OF TRANSFERRING MY CELL PHONE SERVICE FROM AT&T TO SPECTRUM! I HAD JUST CALLED INTO AT&T RIGHT BEFORE I WALKED INTO THE SPECTRUM STORE TO MAKE SURE EVERYTHING WAS GOOD TO GO. UNBENOUNCED TO ME, THEY CANCELLED MY CELL PHONE SERVICE (INSTEAD OF ALLOWING ME TO EXPORT THE NUMBER) AND SO NOW MY EXISTING PHONE NUMBER WAS NO LONGER TRANSFERRABLE TO SPECTRUM.YOU TALK ABOUT FEELING COMPLETELY DEFEATED!!!! I WAS IN TOTAL SHOCK AND FELT LIKE AT&T TOTALLY DROPPED THE BALL.NOW——- I HAD TO DECIDE WHETHER OR NOT TO GET A NEW PHONE NUMBER OR SOMEHOW TRY TO CONTRACT AT& T FOR HELP.AT THIS POINT, I HAD TO ACCEPT THE FACT THAT AFTER 15 YEARS WITH MY SAME CELL PHONE; I HAD JUST LOST MY NUMBER.TO MY AMAZEMENT, DAVID PERFORMED AN IMPOSSIBLE TASK!!SUDDENLY HE THREW HIS HANDS UP AND SAID—- I SAVED IT!!!HE WAS ABLE TO PULL MY NUMBER BACK INTO THE SYSTEM!!!MY EYES OPEN WIDE AND A SMILE CAME TO MY FACE AND I SAID NO WAY! AND THEN HE CALLED MY OLD NUMBER FROM HIS CELL PHONE AND IT SHOWED MY TELEPHONE NUMBER!!!!!MY POINT IS- EVERYONE SHOULD KNOW & UNDERSTAND HOW HARD CUSTOMER SERVICE CAN BE!!! I MYSELF AM IN THE SOLID WASTE INDUSTRY AND ITS SO TOUGH!THIS MAN, DAVID HERNANDEZ IS ONE OF THE VERY FEW PEOPLE OUT THERE THAT ACTUALLY TAKES THE TIME TO REALLY GO ABOVE AND BEYOND. . HE ACTUALLY CARED ABOUT HOW I FELT.THIS MAN SHOULD BE REWARDED FOR HIS DETERMINATION TO MAKE YOUR CUSTOMER’S HAPPY!!!. ALSO, I HEARD HIM WITH ANOTHER CUSTOMER RIGHT BEFORE ME AND SHOWED THEM THE SAME AMOUNT OF RESPECT AND CARE.I’M TELLING YOU NOW- USE HIM TO TRAIN THE OTHERS. HE WILL BE A HUGE ASSET TO SPECTRUM! I MAY TRY TO STEAL HIM MYSELF!
Yasha D.
AH’MAZE’INGFor as long as I can recall, our top dollar internet had been bad! I went in today and the associate was helpful and sympathetic to my situation. He quickly pulled up my information and set me up with a modem and router. So far everything is working great.