The Best Cable TV + Internet + Voice Services. Get the Spectrum Triple Play today. With 125+ channels, the fastest internet speeds and unlimited nationwide calling. Plus NO CONTRACTS. Are you a Small Business? Spectrum Business is the best for your business. Get Business Internet & WiFi, Phone and HD TV today. Call (855) 255-0737
Hours
| Sunday | Closed |
| Monday | 9AM–1PM, 2–5PM |
| Tuesday | 9AM–1PM, 2–5PM |
| Wednesday | 9AM–1PM, 2–5PM |
| Thursday | 9AM–1PM, 2–5PM |
| Friday | 9AM–1PM, 2–5PM |
| Saturday | Closed |
Address and Contact Information
Address: 1394 N Eufaula Ave, Eufaula, AL 36027 Phone: (866) 874-2389 Website: https://www.spectrum.com/locations/al/eufaula/1394-north-eufaula-ave
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Review Summary
Toni Rivera Bryant
Local store was very helpful and explained details, have our service with them.
Ray A Huckabone
As for me and my family, we choose books.
Joe
It is a shame this is the only cable internet provider in the area.
Barbara Andrews
I asked you to change my date to received my payment on time so please just do it keep my service thank you very much I call they don’t do anything about it hope this gets your attention so I can keep my service it’s good change it to the 3rd or 5th of each month thank you I’d be happy
Gary L. Chamblee
Custom service is good but the service itself sucks, currently they are limiting one customer inside at a time so I had to wait outside almost 30 minutes to get in
Ray A Huckabone
My Spectrum experience has not been great since we moved here a year ago. We had difficulties and getting anyone to do anything about it was near impossible. Customer service was rude as was one of the Techs sent to the house. Issue finally resolved after many days, phone calls and techs in the home.Fast forward to Sep 2020. Spectrum updating system and needed to pick up new box and self install by the 22nd. Went to the store only to find out boxes would not be in ghe store until the 22nd.Called customer service, no problem, we’ll send one out. Box arrived, no instructions nor remote. Hooked it up with assistance of customer service, had picture for 5 minutes then went black screen. She made a same day apt for me.Tech arrived, gave us a remote, worked awhile and got one channel working. Said it could take a day for everything to come up. Ten minutes after he left it went black screen. Several calls later got another apt. 8:30 at night I called because it was 2 hours passed the apt time. Told it was still opend. Told him to show in the morning. They called me at 9:23 pm when I was sleeping and since I didn’t answer the phone they cancelled work order.Made another apt and it was cancelled for some reason.Got connected with a supervisor in SC who got me a 5 pm apt. Tech showed up 10 to 5, said it probably needed rebooted, thst had been done numerous times. I told him he was supposed to bring a new box.Didn’t have any, off to the store 10 minutes away to get one. After an hour I called and cancelled my service.I’ve been thru way too much in my life to be treated like this.Bottom line–Customer Service is there to make you feel good. They can’t do squat-Supervises are there to tell you stuff to appease you and get you off there back, basicly lie to you.-The techs that came in my home had no purpose being here.As for me and my family, we choose books.