SouthWest Volkswagen Service Department

  4.7 – 90 reviews   • Auto repair shop

Come to SouthWest Volkswagen in Weatherford for expert VW service technicians, maintenance, and repair. We have a large service area with 9 bays, so we can accommodate most walk in appointments. VW express service is available when you need an oil change or inspection in a rush. We offer complimentary loaner vehicles when you leave your Volkswagen with us for an extended period of time. Our VW Master Technician in Weatherford is available to diagnose and fix even the toughest issues. Also receive a complimentary exterior car wash and multipoint inspection with every service!

Located In: SouthWest Volkswagen

Hours

Saturday7AM–4PM
SundayClosed
Monday7AM–7PM
Tuesday7AM–7PM
Wednesday7AM–7PM
Thursday7AM–7PM
Friday7AM–7PM

Address and Contact Information

Address: 2951 Fort Worth Hwy, Weatherford, TX 76087
Phone: (877) 365-4179
Website: https://www.southwestvolkswagen.com/ServiceEvent

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Review Summary

Ray Jacobs
I really appreciate the home like, family treatment
Santana J
I had a great experience here with very kind and professional people.
Martha Lightfoot
I need a new headlight assembly The mechanic tried his best to get it to work.
jennifer evans
Everyone was so friendly! They gave me and my two children a ride so we could wait in the comfort of our home. They also picked us up. The showroom and restrooms were clean. The break area was well stocked with drinks and snacks. I was called and kept up to date throughout the entire process. The prices are pretty much on point with any other dealer in the area. Oh and I was able to get an appointment the day after I called! I really can’t find any reason to not recommend Southwest Volkswagen. I shall return! Thank you for the wonderful experience.
Jannee Pugliani
Could use improvement!! Had our car towed into dealership when my daughter broke down. All calls go in to a “central call center” for all of the Southwest group and struggled to get anyone to call back and give updates!! Even after talking with the service manager who promised to call back. Things improved when my husband (who was out of town at the tome) got involved. The service representative did communicate with him better. They initially had the car a week. Unfortunately when the car was finished we picked it up and my daughter drove it home, the check engine light went on again which precipitated my getting a ride to her work and drove back up to dealership (35 min each way). They checked again and it came up with different diagnosis so they kept it again ‍♀️ Thankfully they were able to provide a loaner car this time which was very much needed and they were apologetic. Then after the Holiday weekend the car was again ready for pickup on Tuesday. Then the next day, Wednesday, the “check fluid” light came on which indicated low fluid levels after they had just flushed and refilled which precipitated yet another round trip drive to the dealership to check fluid levels. There are some positives to the dealership as once you’re there, they have a Nice facility and the folks are friendly and respectful. I understand there’s issues going on that they and other dealerships are faced with currently that make it difficult to operate However, improvements and better checks and balances processes are in order.
Sabrina Cabral
SouthWest Volkswagen was wonderful when I was having a minor rattle with my Atlas. They sat in the car and listened to my issue, helped identify it, and then get the technician to fix it quickly and accurately. The technician even went the extra step to sit with me in the car and ensure the rattle was gone before handing the keys back over. I will go here every single time for my repairs. Dennis, Chris and Chris- you guys are amazing. Thank you so much for your attention to detail!!! High recommend!!!
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