Service Options: No online estimates · Onsite services not available
Hours
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM–5PM |
| Tuesday | 8AM–5PM |
| Wednesday | 8AM–5PM |
| Thursday | 8AM–5PM |
| Friday | 8AM–5PM |
Address and Contact Information
Address: 1725 N Nashville Ave, Lubbock, TX 79415 Phone: (844) 767-3867 Website: http://soswaste.com/
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Review Summary
Carlos gutierrez
Great people to work with
Nick McCollister
Doesn’t provide regular service but charges full price
Jane Collins
Horrible service, no response to questions.
Rachel Smith
If I could rate not a star, I most certainly would. Dealt with a young man from this company the other day. THE RUDEST man I have ever came in contact with. If you do not want to deal with people, then maybe you should FIND A DIFFERENT JOB.RESPECT goes A LONG WAY. I know a LOT of people in this town, so I will MOST DEFINITELY be making sure that MY CUSTOMERS do not use this company. RE-evaluate your employees and how they treat others.
Phil Mayes
I have always paid my SOS bill when I receive the email invoice. SOS failed to invoice me via email for two months which means I could not pay my bill through Quickbooks like I usually do because there was no link to the invoice. An employee told me by phone that they hadn’t had anyone hired in that position so they had problems during that time. Their invoices picked back up a couple months ago and I resumed paying.A week ago I received a bill for those two unpaid invoices and I called them multiple times before I reached Linda. Linda said she would email me the invoices again so I could pay them. It took her several days to do so and I received the email yesterday, which I paid last night.Today, the trash truck drove by and skipped my house, which it also did last week because the local dump closed early due to high winds. When I called only minutes after the truck passed my house to straighten out the matter, the manager acknowledged having received my payment last night but said they hadn’t processed it in time this morning so she would not tell their truck to turn around and pick up my trash. She refused to acknowledge any responsibility for the mix-up and insisted it was entirely my fault because I should know the bill is due the first of the month without receiving an invoice and just pay it automatically.Despite my account being paid up as soon as they did their part by sending me accurate bills, I now have two weeks of trash piling up with a third on it’s way.
Gracie Rodriguez
I receive my bill hardly ever. I finally complained enough it was fixed up until October. Came home to find my dumpster gone with no warning. Would definitely not be recommending them ever to anyone