4.2 – 43 reviews $$$ • Mattress store in Erie County, New York
At the Amherst, NY Sleep Number® store, we’re improving lives by individualizing sleep experiences. Only Sleep Number® mattresses allow you to adjust each side to your ideal firmness, support and pressure-relieving comfort – your Sleep Number® setting- for the deep, restful sleep you both deserve. The Sleep Number® bed is the only bed available with SleepIQ™ technology to track and optimize your sleep. You can complete your sleep experience with the exclusive Sleep Number® bedding collection, from cozy warm comforters to pillows individualized to you. Visit the Amherst Sleep Number store where one of our Sleep Professionals will help you find the right Sleep Number® bed to help you sleep better.
Mattress chain specializing in beds with adjustable firmness & support, plus pillows & bedding.
Service Options: In-store shopping · In-store pickup · Delivery
Health and Safety: Mask required · Staff wear masks · Staff get temperature checks · Staff required to disinfect surfaces between visits ·
Hours
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
| Thursday | 11AM–7PM |
| Friday | 11AM–7PM |
| Saturday | 11AM–7PM |
| Sunday | 11AM–7PM |
| Monday | 11AM–7PM |
Address and Contact Information
Address:
3220 Sheridan Dr Suite 100, Amherst, NY 14226
Phone: (716) 210-9223
Website: https://stores.sleepnumber.com/ny/amherst/3220-sheridan-dr.html
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Review Summary
Christopher Ferdinand
Great service ..product second to none ..never slept better!
Matthew Widdekind
Staff was very good, cleaned each bed before and after I tried it.
Karen Kania
We had a great experience shopping at this location.
Karen Kania
As current owners of a Sleep Number bed, we were familiar with Sleep Number. But since we’ve had ours for several years there was quite a bit to learn. Kevin was great explaining all the improvements and options. We had a great experience shopping at this location. We are anxious to receive our new bed!
Amber Finocchi
Wait until you get your actual bed BEFORE you review. My husband and I spent around $10k on the bed, base, upholstered headboard, and some accessories for the bed. We scheduled our delivery for the first available slot which was a few weeks out (Jan 2020). The day of we got a call stating the bed wouldn’t be coming. We were frustrated but compensated for the inconvenience; we rescheduled. Long story short 2 more deliveries were scheduled and our bed was never delivered. We were even in communication with corporate who ensured our bed would arrive on the 3rd delivery but it was not. Customer service at the actual location was phenomenal, unfortunately, sleep number is highly lacking in the customer service field and delivery aspect. You would think for how much money they want for their beds that they would be able to get it to your house. All in all, we cancelled our order, and they lost 2 customers that were pretty dang excited to get their product.
Abe Mathai
Liked the bed and in store experience enough to order one. However a mess of a delivery with delivery person not even ringing the doorbell, claiming they waited 45 mins which was in no way possible. Called 3 times to customer service to try to rectify the issue and get the bed but no luck and overall poor customer experience and follow through. After that, considering the premium cost and the possibility of dealing with their poor customer service again through the life of the bed, decided to cancel the order.
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