Service Options: In-store shopping · Delivery
Health and Safety: Mask required · Staff wear masks ·
Hours
Thursday | 9AM–6PM |
Friday | 9AM–6PM |
Saturday | 9AM–6PM |
Sunday | Closed |
Monday | 9AM–6PM |
Tuesday | 9AM–6PM |
Wednesday | 9AM–6PM |
Address and Contact Information
Address: 39418 Fremont Blvd, Fremont, CA 94538 Phone: (510) 456-1300 Website: https://www.sgcarpet.com/locations/fremont-hardwood-floors-carpet-flooring-store/
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Review Summary
kathleen gonsalves
My sales rep. gave me 110% Red Carpet Service.
Rick Bradley
As a small business owner, I value having a great staff.
RAJAT SHAH
Good range of selection, excellent customer service and great rates
John G
This store is well organized and the salespeople are easy to work with. They were very helpful yet not pushy. They have or can get just about any product you are interested in. You can get samples to take home help visualize how they will look in your home. The installers were polite and very good at their job, which isn’t always the case with home improvement projects.
Wayne Huang
Top notch experience with S&G Fremont. I had to replace carpet remotely while being out-of-state, but S&G made it easy by sending lots of photos of carpet samples. They offered a reasonable price too and quick turnaround times. Olivia was amazing to work with, a true pro!
old cogitator
Our carpet was poorly installed the first time. I insisted on a quick install, basically three days after the carpet was ordered. Veronica from customer service got involved, and after replacing 1200 of 1500 sq. ft. And fixing a seam, the first crew screwed up, which was running down the center of our living room, it’s perfect.My experience with the first installer could be described as “I would never hire them again.” I blame myself for pushing for a quick install. They had told me it couldn’t be done, but after several calls they found an installer to come in by my deadline.My experience with Freddy (an S&G installer) is the exact opposite. I would not let him have a day off. He is the best. There is a long seam in the master bedroom of which I know the exact location because I watched him do it. I still can’t find it.Overall, I would definitely refer anyone to S&G Carpets for any flooring simply based on the customer service. Veronica made darned sure I was completely satisfied before closing out our account. She was super responsive during the entire transaction and was always available when I called.