SEPHORA inside JCPenney

  3.1 – 76 reviews  $$$ • Cosmetics store in Palmdale, California

For the health and safety of our clients and associates store hours may vary. Call your local store for operating hours. SEPHORA wants to teach and inspire clients to play in a world of beauty, while creating the world’s most loved beauty community. SEPHORA invites clients to play with over 14,000 products from over 200 brands including exclusives like FENTY BEAUTY BY RIHANNA, Rare Beauty by Selena Gomez, SEPHORA COLLECTION and more. Clients can experience SEPHORA anywhere by visiting SEPHORA or JCPENNEY online.

Retail chain with a selection of upmarket makeup, perfumes, beauty & skincare products.

Located In: JCPenney

Service Options:  In-store shopping · Curbside pickup

Health and Safety:  Mask required · Safety dividers at checkout · 

Hours

Friday11AM–7PM
Saturday11AM–7PM
Sunday11AM–6PM
Monday11AM–7PM
Tuesday11AM–7PM
Wednesday11AM–7PM
Thursday11AM–7PM

Address and Contact Information

Address: 1131 W Rancho Vista Blvd, Palmdale, CA 93551
Phone: (661) 947-3169
Website: https://www.sephora.com/happening/stores/palmdale-jcpenney-at-antelope-valley-mall

Photo Gallery

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Review Summary

Yuhh •
Great customer service , the workers are very kind and helpful.
Melissa Marion
This place has horrible customer service and no manners at all!
jsangelservice
Don’t like the vibe, don’t like the service at all.
eduardo wolf
Awesome service, they took proper precaution to limit the amount of people inside. They were helpful in finding what I needed and helped me find what I was looking for quick. Reasonable prices and nice employee’s I’ll go back when I run out of makeup! Didn’t question why a guy was buying make up which is fantastic! I highly recommend checking it out
Melissa Sadler
My experience was on March 13th, with Lauren the manager- I purchased a product in December, $23_. I ended up staying with my grandma who needed help during the pandemic after holiday surge, and I called to make sure I could exchange when I returned to town (and could safely go out without worrying about her ending up with it if I did). They assured me it would be fine, I didn’t think twice about it because returns are usually simple with Sephora. When arriving today – and after purchasing $300 worth of items, I was told I could not exchange or return it because it was just under 2 weeks past 60 days. Really? Its a pandemic, it was less than 14 days – and it was $23. I have been a loyal VIP/Rouge customer for years, it was my first time out in months and with my girls – I was looking forward to an enjoyable experience – and all I got was a reminder that forgiveness is hard earned even in a worldwide pandemic. The $23 I could’ve lived without (though obviously I lost my job like the majority of others), but the attitude is what made it all the worse. It isn’t hard to be nice to people, I know people are stressed, but a little kindness goes a long way. We headed to Ulta afterwards, which happened to be right down the street, and I learned they have a cash/reward program that offers a better deal for my skincare and makeup purchases than Sephora, as well as a wider variety, and 20% coupons that my girls found online (Sephora never seems to offer many coupons minus the semi annual rouge one which doesn’t quite compare to all the purchases). Lauren, I’m sorry you seemed to be having a rough day, and I hope it did in fact take a turn for the better, as ours did once we left.
Mrs.Aviles
I just want to this Sephora For The 1st time ans let me tell you.This Girls are So Helpful and So Much Time.I Would Definitely Walk in to This Sephora Again No Lie There So Much Nicer Then Our Local Ulta.Thanks Girl Y’all are AMAZING
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