3.9 – 93 reviews $$$ • Cosmetics store in Chula Vista, California
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Retail chain with a selection of upmarket makeup, perfumes, beauty & skincare products.
Located In: Otay Ranch Town Center
Service Options: In-store shopping · In-store pickup
Health and Safety: Mask required · Temperature check required · Staff wear masks · Staff get temperature checks ·
Hours
Thursday | 11AM–7PM |
Friday | 11AM–7PM |
Saturday | 11AM–7PM |
Sunday | 12–6PM |
Monday | 11AM–7PM |
Tuesday | 11AM–7PM |
Wednesday | 11AM–7PM |
Address and Contact Information
Address:
2015 Birch Rd, Chula Vista, CA 91915
Phone: (619) 482-4400
Website: https://www.sephora.com/happening/stores/chula-vista
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Review Summary
carlos rodriguez
Huge selection of makeup, good deals and attention
Andrea Aguilar
I called customer service and they gave me horrible service as well !
Carolina
Great service great alternative products
ELIZ V
I called this store in Otay Ranch Chula Vista to ask about the Pat Mcgrath blush. The person over the phone said… yes we have them, yes we have all the colors, yes we can help you to find a right shade for you. I mean that’s what you expect from a store like this… this kind of service no less. BUT NOOOOOO. I GOT THERE AND THIS OLDER WOMAN THAT GOT TO BRING OUT THE BLUSHES TO SEE………. OMG SHE WAS SO RUDE TELLING ME WHATEVER SHE WANTED INTERRUPTING ME NOT LETTING ME EXPLAIN TO HER THAT I HAD CALLED AND I EVEN SHOWED HER THE PHONE NUMBER….. I DID CALL THAT STORE……I SHOULD HAVE ASKED TO TALK TO SOMEONE ELSE… BUT I WAS TOO BUSY THINKING… POOR WOMAN SHE GOT F… IN THE A… WRONG…. I gave this store a 5 star review because of the young woman that saw me and walked towards me and asked me if I needed help. She did help me look for some tweezers, she helped me spend my rewards points… she saved this review…. for the store. Seriously people… if you are too old to work there… maybe you feel too tired of hearing people’s needs, thoughts, and don’t want them to spend their money with you…. go flip burgers…
Brittany Whittaker
I believe the girl that assisted me was Jessica (she has magenta highlights). She’s awesome! I went during the Black Friday weekend and thought my visit would take longer. Instead, she kindly greeted me, asked if I was looking for anything specific and the item was ready for check out before I even made it inside. Great customer service.
Tra Fou
They have the cutest unique items, make up perfume. You can set a date up for them to put your makeup on to test it out. Maybe not now because of Covid. It can bring out the creative side of you. It is a little higher than convenient stores but what they have you also won’t find in those other stores. The employees are very helpful and friendly.
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