Samsung Experience Store

  4.0 – 134 reviews   • Electronics store

Located In: Stanford Shopping Center

Service Options:  In-store shopping · Curbside pickup

Health and Safety:  Mask required · Safety dividers at checkout · 

Hours

Friday11AM–7PM
Saturday11AM–7PM
Sunday12–6PM
Monday11AM–7PM
Tuesday11AM–7PM
Wednesday11AM–7PM
Thursday11AM–7PM

Address and Contact Information

Address: 660 Stanford Shopping Center Space #6A, Stanford Shopping Center, Palo Alto, CA 94304
Phone: (650) 683-8070
Website: https://www.samsung.com/us/samsung-experience-store/locations/palo-alto/

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Review Summary

Shawn Boone
Nice place and friendly staff!
Dan S
Samsung online customer service 10x better than the service in-store.
Sean Cassady
Products and prices are competitve.
Abraham Lopez ortiz
Thank you so much Vanessa You are so nice better than the girl in the front…
Kartheek Choudari
I bought my S21 Ultra and Galaxy buds pro from this store. The customer service is very good. They welcome you so whole heartedly and even they look out for you to get the best deal possible in the market. If you could buy the product from this store, they give you amazing store credit with which you can buy any accessories in store. I got 100 dollars store credit with which I bought the galaxy buds pro. It is one of the best experience to buy a Samsung product from the store. I would really love to visit this place again for my next Samsung product. Thank you
Elaina Hershowitz
What fabulous service! JP and Gabe took my concerns seriously and went through every step of helping me learn how to use my new Bluetooth Samsung headset. I bought the product through the Samsung website, but these two guys helped me as though I had bought it directly from them! They gave me all the time I needed and when we were finished, cheerfully invited me back if i needed more instruction. WOW! What a gift it was to be helped by such patient, friendly, and competent guys!
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