3.0 – 58 reviews $$ • Drug store
Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through our wellness+ rewards loyalty program. Rite Aid’s mission is to improve the health and wellness of our communities through engaging experiences that provide our customers with the best products, services and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently understand and exceed their expectations. Come visit Rite Aid to to see how With Us, It’s Personal.
Service Options: In-store shopping · In-store pickup · Delivery
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Address and Contact Information
Address:
840 Westchester Ave, Bronx, NY 10459
Phone: (718) 378-4600
Website: https://www.riteaid.com/locations/ny/bronx/840-westchester-ave.html
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Review Summary
Matthew Jones
Yup they have a small selection of lube.
YASMIRI MATEO
The lines are long and the staff is unhelpful.
Nathaniel Aiken
When the customer is wrong, let the manager solve the problem.
W.A
Excellent service to the covid vaccine….
Scott Bryant
Store is clean, but keeps rearranging location of things and seems most employees don’t know where items were moved to ornnif they even still carry them. Certain isles that they have no merchandise for they now use for storage of bulk items and other areas have just totally empty shelves they need to restock or order more frequently, lots of empty shelves looks bad
Nathaniel Aiken
I tried to call 1-800-RITE-AID and got the voice mail runaround! This chain store could be so much better. Someone needs to tell management and employees that you need us, the customers. I was taught the customer is always right. When the customer is wrong, let the manager solve the problem. If they can’t, let the owner or Corporate help them. Please try to be better, Rite Aid!UPDATE: 05-19-2021, Wednesday: To Rite Aid, I did try to contact you via the methods above but, I was unsuccessful. The issue is you need to hire more staff, and better train them. You are losing customers because of excessively long lines! Self checkout does not solve the problem. It only exacerbates it. Your employees are overworked! They are unable to eat lunch or take a full break. This causes unnecessary turnover of employees. Bottomline, you lose profits because we take our money and business elsewhere! I could name some stores with great customer service (Hello, Staples! Village Family Practice, Chase Bank at Simpson St. and Wesrchester Avenue!). Are you reading this Rite Aide customer satisfaction department? I sincerely hope so! If you are, thank you for reading this.
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