Italian ices & frozen custards star at this counter-serve chain with a range of other cold treats.
Service Options: Takeout · No dine-in · No delivery
Address and Contact Information
Address: 621 Boll Weevil Cir #2, Enterprise, AL 36330 Phone: (334) 699-7003 Website: https://www.ritasfranchises.com/Dothan
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Rita’s Italian Ice & Frozen Custard, Enterprise. 1642 likes · 360 were here. Rita’s Italian Ice, is an international franchise based in Trevose,…
Rita’s Italian Ice & Frozen Custard – Enterprise, Alabama
Rita’s Italian Ice & Frozen Custard (621 Boll Weevil Cr., #2, Enterprise, AL). Ice Cream Shop in Enterprise, Alabama. 5.
Rita’s Italian Ice Enterprise, AL 36330 – Menu, 39 Reviews and …
Latest reviews, photos and ratings for Rita’s Italian Ice & Frozen Custard at 621 Boll Weevil Cir #2 in Enterprise – view the ✓menu, ⏰hours, ☎️phone …
Review Summary
E F
I now have a place to go to for desserts without the worry of allergies.
Chris Simeone
The flavors rotate a little bit, lots to choose from.
Emily Swanson
No help or offer to help- just watching me struggle.
Emily Swanson
I’ve been to this location multiple times never having a great experience but the last visit was the last time I’ll give my business to this location.The girl working was not kind or helpful. I asked for the custard which she said “we are out.” Totally get that- but it’s what I came in for so I asked when it would be ready to serve which she came back with “I don’t know… not today though.” It was barely early afternoon.I then asked about flavors in the case- which she said “honestly I don’t know what flavor it is- I would have to text my manager.” Not the most encouraging statement. I asked a few more questions but I could tell she was annoyed by my questions, so I picked a flavor quickly to just be done.When she handed me the cup the custard was already melting over the sides- while I appreciated the generous helping, she stood and watched me as I cleaned up the mess she gave me along with what fell on the counter. No help or offer to help- just watching me struggle.As a paying customer, I do expect to have some sort of kindness and helpfulness when I am giving you my business. I understand that it is “only $5 worth of custard” but some level of customer service instead of treating someone as an burden will get you a long way. I truly hope this location steps up on there employee training as this is not my first bad experience.
Suzanne Taylor
Liked it but would of liked to see them carry cherry flavor ice more.
Kirk Fogg
Disgusting, female shift manager is an idiot too. Did you know they take a metal stick with a flat spatula like head and dip it into chemical water to clean it, then would stick it back into the italian ice to soften it every hour? The machines are crusted with bacteria and germs too at the nuzzles for the frozen custard. These people are making others sick. Don’t buy from here. Take it from a former employee. I worked there for one day. Was my last day too. Indian guy and his wife who own the store allow this. They should be sued. I for one may call the health department.