RH is a curator of design, taste and style in the luxury lifestyle market, offering furniture, lighting, textiles, rugs, bathware, décor and outdoor, as well as baby & child and teen products. Our collections of timeless, updated classics and authentic reproductions provide a unique point of view and an unmatched combination of inspired design and unparalleled quality. Each season brings a wealth of new ideas culled from our partnerships with the world’s most renowned artisans, allowing us to showcase their unique products, passion and vision. RH has galleries and outlets throughout the US and Canada, while our source books and websites serve as virtual extensions and compelling tours of the brand.
Upscale home goods brand featuring chic, timeless furniture, textiles, lighting & more.
Located In: San Marcos Premium Outlets
Service Options: In-store shopping · In-store pickup
Hours
| Saturday | 11AM–7PM |
| Sunday | 12–6PM |
| Monday | 11AM–7PM |
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
| Thursday | 11AM–7PM |
| Friday | 11AM–7PM |
Address and Contact Information
Address: 3939 I-35 South, Space 965, San Marcos, TX 78666 Phone: (512) 353-0504 Website: https://www.restorationhardware.com/store-locations/index.jsp
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Review Summary
Dennis Sifris James Myhre
Great staff but dont expect all of your goods to arrive on the promised dates.
Brandon B
If you need very high quality furniture, this is the place to go.
Alexander Perez
Its the people that make the shopping there a wonderful experience!!!
Brando Miranda
I had a terrible experience with the manager Matt at the store. Unprofessional, rude and generally unhelpful. I strongly suggest new leadership for the store and making sure they are trained in leadership – especially customer treatment.
Rene Sandoval
Careful, you need to at the store and the store has policies to not support purchases online or on the phone or even if you already said firmly you will buy their merchandiseI want to warn future customers in purchasing in this store. Their policies are somewhat unreasonable and have little interest in supporting the customer. If you ware not on your way to the store they won’t reserve it for you even if you already know the furniture you want. It might seem reasonable they have no way of guaranteeing you are on your way. They want you to say that. So you can easily say you are on your way and tell them your 3 hours away or whatever. Althouhg you already spoke with the other companies that do the delivery, know the people in the store or in the moving company. This is why Matt at RH not only gives RH a terrible reputation but is clear why he will never have any work better than he has. He has no human sensitivity for doing business or treating others well. He doesn’t understand that businesses are done with human’s between humans. He even goes ahead and say things are getting heated although things were not heated and thus after his comment they did. I conduct myself with honor and dignity and addressed him respect and honesty throughout. But his policies apart being unreasonable incentivize customers to lie to him. He has no way of knowing where I am, how I am travelling…but I can guarantee my seriousness of doing business because I know who helped me at the store, the rental business (btw who treated me fantastically, highly recommend Tiffany at 2 runway), my willingness to buy it over the phone and my willigness to speak with anyone at the store who could make this happen. I warn you buying anything from this store especially in the manager Matt is there. I bet he gets no performance review since he is the typical abusive manager but in the end there are always consequences for people’s action and treatment of others. Let’s see an alternative behaviour that would have been effective. Perhaps apologizing sincerely that he really cannot change the policies, letting us know why and how it would get him in trouble. Empathy goes a long way. We live in dangerous times with covid and we all are more understanding than he thinks. If he tried to treat us better perhaps this review wouldn’t exist. The exact details of guessing how he could have behaved don’t matter, but better treatment of customers is essential in business. I hope there are changes in this store to reflect the excellent quality of RH. Perhaps, a customer service training is essential and having a team or managers rather than 1 single cruel manager that is destroying the reputation of this store and RH in general. Really appalling.
Loren Sack
Shopping here is like shopping at a garage sale, you may find something that isn’t dinged up, dirty or damaged, however, you will still pay a premium. The premium may not be RH premium, but is you compare to a custom furniture order, the quality of the outlet is less than custom for the same price.