When it comes to handling your waste needs, we know how important dependable pickup and disposal are to you. We work to exceed your expectations with quality containers, safe and reliable pickup, and outstanding customer service. Let us help make your life easier and our planet better. Contact us today to learn more about waste and recycling services for your home, business and community.
Address and Contact Information
Address: 2815 TX-42 North, Kilgore, TX 75662 Phone: (800) 678-7274 Website: http://www.republicservices.com/?utm_source=yext.com&utm_medium=referral&utm_campaign=Yext_Profile_Click_Google&utm_term=070E
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Review Summary
faye barth
Please don’t waste your time or money.
Aaron Cummings
Worst company anyone could possibly use for trash service.
Kimberly Wells
I called to set up services for our new home.
Michelle Cordes
Two components to our issue: 1) We were scheduled to have our 20 ft construction dumpster removed on Feb 17th. This was 2 days after the freak snow storm that hit Texas and left 12 inches of snow and ice. We didn’t think much of it when they didn’t come due to the extreme weather conditions. 2) We had changed the gate code to our property. I called and notified them of this well in advance as I knew they would need it to retrieve the dumpster.On Feb 23rd they finally attempted to come for the dumpster. No one notified us, but that wouldn’t have really mattered assuming they had the gate code. But, of course, no one communicated the new code to the driver and he couldn’t get in. (To be fair, he tried to call me but I was taking a nap and didn’t see the call.) In the end the fault is with them though for not using the correct code, and for not notifying us of the new pick up date. A few days later they successfully came and removed their dumpster.We paid what we owed for the original services but they are attempting to charge us over $400 for the failed attempt and the rescheduled pick up. I called customer service over a month ago and explained in detail my dispute with the bill. She was very understanding and supposedly multiple “tickets” were created and sent to various departments to look into the issue. Today I received an email stating they’ve made multiple attempts to contact me and I now have 10 days to pay or be sent to collections. NO ONE has contacted me (by mail, email, or phone!) since I made the call to customer service.I will probably attempt to visit their office in person because after reading all these reviews I don’t see this getting handled correctly over the phone or internet. Wish I had read their reviews before using them!
Angela Stinson
After a year of service with us and numerous times of missed pick ups our cans were picked up and we were not notified at all they were discontiuning our service. After spending hours on the phone an agent finally found that they canceled our service before the end of the payment periord because they do not have anywhere to turn around. (I really had thought someone had stole our cans) Now they are trying to charge me for picking up our cans and we were not the ones who canceled service. I can not get anyone to call me back to address the issue or the bill.
Geoff Berry
Critical: Professionalism After they over charged us for trash removal, they charged us a month after we cancelled them. And excuse was they charged us to pick up their trash can????