Quick Lane at Sunny King Ford

  4.2 – 19 reviews   • Tire shop

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We service all makes and models and have a low price tire guarantee! When you’re ready for essential maintenance, the Quick Lane Tire & Auto Center at Sunny King Ford is ready for you. Our services include tires, brakes, batteries, oil changes and maintenance, vehicle check-up, wiper blades, belts and hoses, alternators and electrical systems, air conditioning and cooling systems, lamps and bulbs, transmission service, suspension and steering, and wheel alignment.

Service Options:  In-store shopping

Hours

Saturday8AM–1PM
SundayClosed
Monday7:30AM–5PM
Tuesday7:30AM–5PM
Wednesday7:30AM–5PM
Thursday7:30AM–5PM
Friday7:30AM–5PM

Address and Contact Information

Address: 1507 S Quintard Ave, Anniston, AL 36201
Phone: (256) 241-0119
Website: http://quicklane.com/sunnykingford

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Review Summary

Joshua Romans
Really appreciate the time,this place took to help me out.
patrick johnson
Shout out to benton Nissan for actually taking care of their customers
David and Mary Pugh
Excellent service at Sunny King Quick Lane.
David and Mary Pugh
Excellent service at Sunny King Quick Lane. Wouldn’t take our vehicles anywhere else for scheduled maintenance.
1776
I came in last week for an oil change and got The Works package. Upon arriving there in the afternoon, I was told there would be over an hour wait, at least; So we decided to set up an appointment for 4PM (that ways I could arrive there and they’d have a lane open and ready especially for my vehicle at the specified time so I wouldn’t have to wait, according to the desk clerk). I showed up at 4PM and nobody was at the desk. Service techs walked in and out of the shop without saying anything and I just waited at the desk for 10-15 mins. til the guy showed up to take my keys and inform me there was a vehicle ahead of me but it should take just a tiny bit and they’d have my vehicle in there. I’ll add for the record, both times I walked in there, all of the customers that were waiting were ALL complaining about how incredibly long it was taking. And many of them made jokes about the innacurate, cute little phrase, written on the whiteboard: Wait time for vehicle to be serviced: FASTER THAN CHEVY DEALER (photo included). Each customer seemed highly dissatisfied, myself included. After arriving to my scheduled appointment, it took a whole hour and a half for my vehicle to be done (after most of the entire time was spent waiting for them to finish a truck ahead of my vehicle). So I found it very suspicious that they were able to finish my vehicle in such a timely fashion? Well, come to find out, they were able to finish doing my service so quickly because they hardly did any service that is included in The Works package!Upon inspecting my vehicle: They did NOT rotate my tires (yet falsely reported that they did on my vehicle check-up sheet). They also falsely reported that all 4 of my brakes were measured for wear and all of them were 8mm… Which I find very odd seeing as how they didn’t rotate my tires AND two of my brakes were recently replaced in the past 2 months, and the other set has never been replaced. So this was a red flag/lie they reported to me. The tire pressure wasn’t checked either, which is also an (included service). Luckily, at least they didn’t lie about this. They just didn’t submit a pressure on my check-up sheet. My air filter wasn’t checked or even opened, (there was fine dust covering the box and no way they could have pulled it off to check it without some fingerprints or gloves rubbing dust off to unlock the cover to pull it off)… This was another included service in The Works that wasn’t checked or worked on. They DID check my battery, because I got an included print-off of the level my battery was, PLUS they never bothered taking the additional 3 seconds to recover my positive terminal after checking it. And when looking under my hood, they got oil all over the plastics and just didn’t even bother to clean it off. Which, I don’t even understand how you get oil all over the place like they did (including down around the oil cap too). Just very sloppy and uncared-about work. Pictured included of all that as well… And finally, when getting into my vehicle, I noticed a bunch of oily, shoe markings on the plastic floor runners near the carpet. So it seems like they do a GREAT job of making your vehicle a lot dirtier than when you 1st bring it in to them, that part they REALLY excell at! As far as other visual inspections they claimed they did: I have no way of knowing for sure if they were done or not. I would have to jack up my vehicle or take it to a second shop and them find an issue that Ford’s technician claimed they checked and wrote it was fine, to really know whether they checked it or lied about that too. But judging everything else that I WAS able to confirm they lied about, I’m sure they didn’t check anything else either.Ultimately, it was just a waste of gas, waste of money, & extreme waste of my time… And multiple lies to wrap up the whole package too! I shouldn’t have even been charged considering everything… If a service dept. at a dealership would do all of this, I dare to imagine how bad I’d be lied to if I ever bought a new or used car from this dealership.
Mark Lail
Quick and easy. Chris did a great job getting truck in and out. Mechanics we great as well!
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