Precision CARSTAR

  4.1 – 43 reviews   • Auto body shop

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At Precision CARSTAR, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Palmdale provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Hours

Friday8AM–5PM
SaturdayClosed
SundayClosed
Monday8AM–5PM
Tuesday8AM–5PM
Wednesday8AM–5PM
Thursday8AM–5PM

Address and Contact Information

Address: 38554 6th St E, Palmdale, CA 93550
Phone: (661) 273-7996
Website: https://www.carstar.com/locations/ca/palmdale-15218/

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PRECISION CARSTAR – 38554 6th St E, Palmdale, CA

44 reviews of Precision Carstar – CLOSED “Best shop they do high quality … Available! https://www.carstar.com/locations/ca/palmdale-15218/”.

Review Summary

Martin Lasmarias
Incredible service, I appreciated all the updates and communication as well.
Denise Olson
The staff was so knowledgeable and helpful with replacing my side mirror.
DeEtta Daniel
Overall good work, but they need to work on communicating with their customers.
Perry Chamberlain
The service offered by this auto body shop was fantastic they took the car in last minute they did an excellent job repairing a large dent in a door and repainting it so you can’t even tell.They cleaned the car very well.The paint is perfect, the clear coat is perfect .They went above and beyond.They finished the car early.They did a full body car Wash inside out.Perfect experience highly recommended.
DeEtta Daniel
They provided a detailed report which I appreciated, and they were nice when I had to call. My only issue is their communication. They kept the car for a couple of days and no follow up. When I called in on a Thursday they said I would need to wait until the guy came in on Monday. The following week there was no follow up again, so I initiated contact called and got the status a few days later. Overall good work, but they need to work on communicating with their customers. High 3 low 4 rating
Tracee W
I would not recommend them for your auto repair. We had our vehicle taken there after an accident and did so because it was a insurance approved location, however we brought to their attention a noise the engine was making following the accident. They repaired the body damage and never addressed the noise and returned the vehicle to us. We for a second time mentioned the noise, test drove the vehicle with the tech who also could hear the noise. They took the vehicle back in for a second time. Told us that time it was an alignment issue and returned the car again. We still heard the noise and tried to report it to them only to have them tell us that it was normal. So we drove off with the vehicle only to have it breakdown again. This would be the third time it was returned to this shop and this time we received to calls, no updates and waited 5 days to find out that they are now saying it has a blown transmission and they won’t cover it stating its from normal wear and tear. Conveniently we have 68,000 miles on it and are 8000 miles out of warranty. Normal wear and tear? A blown transmission at 68,000 isn’t normal. Not only are they not trying to cover the problem which started after the accident bit they also ignored the repeated request to try and figure out the problem before the transmission went out and throughout the process the never called to update on the progress or their findings. We had to make contact to even get information and were given very little information or explanation each time. I even had to reach out to the AAA manager of the shop to even find out what was wrong with my car. I was told 4 days ago they weren’t going to cover it and I still haven’t even got my car back or been called by the shop about the return of my vehicle. Very very poor customer service.
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