Contemporary college bookstore offering textbooks, supplies, clothes, tech gear, snacks & coffee.
Located In: California State University, East Bay
Service Options: In-store shopping · In-store pickup
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Thursday | 10AM–4PM |
| Friday | 10AM–4PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 10AM–4PM |
| Tuesday | 10AM–4PM |
| Wednesday | 10AM–4PM |
Address and Contact Information
Address: 25976 Carlos Bee Blvd, Hayward, CA 94542 Phone: (510) 885-3507 Website: https://www.bkstr.com/csueastbayhaywardstore/home
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PIONEER BOOKSTORE – 25976 Carlos Bee Blvd, Hayward, CA
6 reviews of Pioneer Bookstore “Their customer service was great and all employees were really friendly. When I came in they greeted me with enthusiastic …
Review Summary
ZM L
Great Place and great people working in it.
Emely M
Manager said that it’s not their staff fault but mines ???
Aiyana Caitlin Petelo
I don’t care for the voucher anymore, and I don’t blame the student workers.
クリスティーナ
This incident happened on 1/6/2020. I called at 12:44pm and asked if my books were ready and was told they were ready to be picked up. I arrived at the bookstore with my order number and got told by the lady in the front that my books were not here and they would not arrive until Thursday. I was confused because the person I talked to on the phone said my books were ready. I left the bookstore and called the manager. I was transferred to the same person I spoke to earlier and told her my situation. She transferred me to the manager, Michelle, and she told me that my books were ready and that the associates did not check right. It was a good thing I did not leave the campus because I would had to make two trips. Just putting this message out to the students so that they don’t make two trips or get wrong information. Make sure you speak to a manager because some associates make mistakes and you can’t trust their word sometimes. I got my books but it’s very discouraging when someone gives you the wrong response.
Emely M
One star because the two girls in the front were helpful and nice . Rented a book from here in the beginning of the semester & came in today to return but staff refused to accept it. They said that there’s to much writing on the book. Told them I got the book like that & that I barely used it & I didn’t write on it but they didn’t believed me. I told them it’s their fault for not checking all the books to make sure there’s nothing written on them before selling. There’s other books with writing on them. They told me I had to pay or it will go towards collection. Does it really ? Spoke to manager & explained again (which I did about 3 times to different staff) and told them that is not fair because staff didn’t warned me that it’s non returnable. Didn’t want to pay to buy it. Manager said that it’s not their staff fault but mines ??? I rented the book for $25 & now spent $8 to pay to own it. Really upset & mad about this! Never had this experience before but now I won’t be buying or renting books from here. Will tell friends & family not to purchase & to be careful if they do want to. I think when it comes to buying books from here , It’s a scam. Really want my $ back. Unfair….
Andrew Ahern
Has printed signs saying Google hours are incorrect. Why would you go through the effort of printing a piece paper but not simply changing your online hours? This is basic business stuff. Seriously, why intentionally have the wrong hours? Google makes it stupidly simple to own your posted business info